Front Desk Receptionist - Initial Communications

Description

Key Responsibilities

• Welcome and Greet: Warmly welcome clients, visitors, and employees as they arrive at the office, providing a friendly and professional first impression.
• Answer and Direct Calls: Manage incoming calls, route them to the appropriate person or department, and take messages as needed.
• Manage Reception Area: Maintain a tidy and organized reception area, ensuring it reflects the professional image of the company.
• Schedule Management: Assist with scheduling appointments, meetings, and conference room bookings as requested.
• Administrative Support: Provide administrative support to various departments, including managing mail, coordinating shipments, and assisting with general office tasks.
• Customer Service: Address inquiries and requests from clients and visitors in a courteous and efficient manner, striving to exceed their expectations.

Skills, Knowledge and Expertise

• High school diploma or equivalent.
• Excellent interpersonal skills, with a friendly and approachable demeanor.
• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook).
• Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
• Professional appearance and demeanor.

Benefits

• Health insurance coverage
• Retirement savings plan (401k)
• Paid time off and holidays
• Professional development opportunities
• Flexible work arrangements