Front Desk / Optician - TEC/MFE

Modern Focus Eyecare seeks an enthusiastic and energetic individual to join our team as a Front Desk Representative/Optician. In this role, you will be responsible for efficiently managing patient check-ins and check-outs, while also assisting with basic optician duties as required. If you are friendly, organized, and knowledgeable about eyewear, we encourage you to apply! 

Responsibilities:

1. Customer Service:
   • Greet patients and visitors warmly, either in person or over the phone.
   • Schedule patient appointments and manage the appointment calendar.
   • Answer inquiries related to services, products, and insurance coverage.
   • Handle patient check-ins and check-outs efficiently.
2. Administrative Tasks:
   • Maintain accurate patient records, including demographic information.
   • Verify insurance details.
   • Handle billing, payments, and financial transactions.
   • Keep highly organized records.
3. Optician Duties:
   • Assist customers in selecting eyewear (glasses and contact lenses).
   • Provide information on lens options, frames, and coatings.
   • Take accurate measurements for fitting eyeglasses.
   • Adjust frames for comfort and proper fit.
   • Repair broken frames when necessary.
4. Collaboration:
   • Communicate effectively with team members to ensure seamless patient care.
   • Work closely with the optometrist and technicians.

Qualifications:

• High school diploma or equivalent.
• Bilingual
• Previous experience in customer service or receptionist roles.
• Basic knowledge of optometry and eyewear.
• Excellent communication skills.
• Detail-oriented and organized.