Front Desk/Night Audit - Best Western
Glenwood Springs, CO 81601
About the Job
Night Auditor & Front Desk Agent at Best Western Antlers
Are you ready to join a dynamic team in a fast-paced, customer-focused environment? Whether you’re a night owl with a keen eye for detail or a people-person with strong multitasking skills, Best Western Antlers at Glenwood Springs, CO has an exciting opportunity for you!
We’re seeking highly skilled and motivated individuals to fill the roles of Night Auditor/Front Desk Agent. Both positions are vital to ensuring smooth hotel operations and delivering exceptional guest experiences. Join us and become part of a supportive team where you can develop your skills and grow in the hospitality industry.
Night Auditor Responsibilities:
- Assist guests with late-night check-ins, inquiries, and overnight needs.
- Conduct nightly financial audits and ensure accuracy in transactions.
- Advance the front desk system to the new day and prepare for the morning team by setting up breakfast.
- Complete regular property walks to ensure the safety and comfort of all guests.
Front Desk Agent Responsibilities:
- Provide exceptional customer service and assist guests with reservations and inquiries.
- Adhere to hotel and management company policies and standards.
- Act as the face of the hotel and promote the property to guests.
- Respond to guest feedback and resolve any issues promptly.
- Participate in team meetings and maintain accurate records.
Qualifications:
- Education: High school diploma or equivalent.
- Skills: Strong organizational abilities, attention to detail, and excellent communication skills.
- Experience: Previous hotel experience is not necessary but is a plus.
- Availability: Must be able to work weekends, holidays, and nights.
For Front Desk Agents, strong customer service skills and the ability to multitask are highly valued.
What We Offer:
- Competitive Pay - $18-$21/hr based on experience
- Paid time off and flexible schedules.
- Comprehensive health, dental, and vision insurance.
- Life insurance, 401(k) retirement plan, and referral programs.
- Paid training and employee discounts at Best Western properties around the world$18 - $21 per hour.
Location:
171 W 6th Street, Glenwood Springs, CO
If you’re passionate about hospitality, detail-oriented, and eager to create delightful experiences for our guests, we’d love to hear from you. Apply today and take the next step in your hospitality career!
Best Western® Hotels & Resorts offers a global network of hotels in nearly 100† countries and territories worldwide. From our traditional hotel brands, to our extended stay or unique boutique and upscale options, there is something to complement your travel needs around the world.