Front Desk Manager - Townplace Suites Indianapolis - DORA HOSPITALITY LLC
Indianapolis, IN 46278
About the Job
Come join the Townplace Suites Indianapolis staff that is self-motivated, enthusiastic and delivers the best customer service to each guest! We are currently hiring for a Front Desk Manager to join our team. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in.
We offer a referral bonus program for all levels.
Benefits:
· MED Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
· Paid Holiday for Full Time/Part Time – Upon hire
· Paid Time Off for Full Time/Part Time – 6 Months of Service
· Nationwide Employee Stay Discounts for Hotel Brand
Qualifications:
· Highly motivated, determined, well-spoken
· Requires ability to receive written and verbal direction.
· Requires a valid Driver’s License
· Bachelor’s degree in Hotel Administration, Business Administration or equivalent, plus experience in operations.
Responsibilities:
· Oversee day-to-day hotel operations, ensuring hotel departments are working together and everyone is focused on exceeding the needs of our guests.
· Establish and implement appropriate service recovery guidelines to ensure complete guest satisfaction.
· Build and Foster Front Office Staff. Create an engaging environment to motivate people to join, training to help them do their best, and advance with the company.
· Assist General Manager in the development, implementation and monitoring of financial and operation plans for the hotel which support the overall objectives of the company.
· Manager on Duty as assigned.
Visit company website: www.dorahg.com