Front Desk and Events Coordinator - Tailored Management

Nashville, TN 37203

About the Job

Join the world's leading music company! Our client owns and operates a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries.
Position Details:
Job Title: Front Desk + Events Temp
Shift: Primarily 8:30 - 5:30 but times may differ on Event Days
Location: 1234 Martin St Nashville, TN 37203
Pay Rate: $17.00/hr on W2
Contract Length: 3 months.
*Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need*

Job Description

This position exists to create a welcoming, energetic atmosphere for employees and guests through the use of top notch customer service skills; to plan, resource, and execute events for all CCMG departments; and assist other departments as needed.

Roles and responsibilities
Guest and Employee Services:

As the front-line face of CCMG and the first impression for all who enter our space, it is critical that you meet and exceed their expectations by greeting them, anticipating their needs (beverages, parking validation, directions, etc), and providing high-touch service to ensure they are cared for and comfortable from start to finish.
Manage Presentation Conference Room schedule and provide overall support for Presentation Conference room, lobby, work lounge, and outdoor terrace, ensuring they are welcoming, clean, tidy, and stocked at all times.
Become expert on all office coffee/ espresso machines and serve as Barista for staff and guests
Build extensive knowledge of neighborhood amenities to be shared with staff and guests
Additional duties as assigned

Event & Administrative Support:

Ensure all collaboration rooms are reset and restocked at the end/beginning of each day
Manage availability of drinks and snacks in the work lounge, coffee bars, and hubs coordinating replenishment orders and equipment maintenance as needed
Liaise with and provide support to other facilities and admin roles

Events

Primary point person for company-wide events
Collaborate with stakeholders to develop and execute events including but not limited to:
Research and propose ideas for food, décor, and other event needs
Coordinate and negotiate event needs with external suppliers and vendors
Coordinate event needs with internal departments regarding facility and AV needs
Develop event timelines, checklists, signage, event communications
Conduct and/or coordinate event set-up, tear down and follow up processes
Ensure events are executed on time and on budget
Create, manage, and maintain an inventory of event equipment (ie tablecloths, tables, chairs, serving utensils, plates, cups/glasses, coffee carafes, chafing pans)
Create, communicate, and coordinate event policies, procedures, and systems for event execution
Manage cleanliness and tidiness of all CCMG event spaces, kitchens, breakrooms, and hubs.

Skills

Excellent people and customer service skills with a knack for hospitality
Professional demeanor at all times – in person, in writing, on the phone
Ability to exercise good judgement with sensitive and confidential information
Knowledge of basic office equipment and software
Strong organizational and follow through skills with attention to detail
Excellent troubleshooting and problem solving skills
Ability to multi-task and work well in a very busy and high profile environment
Familiarity with music business a plus

EDUCATION:

High School Diploma Required; Bachelor's degree in hospitality management or public relations is preferred
1+ years previous customer service and/or event coordination

Should you accept an offer of an opportunity, with this client you will be required to submit at least two professional references as part of our onboarding. You will need to supply their names, phone, email, and relationship to you.

Source : Tailored Management