Front Desk Dental Receptionist - Mertes Pediatric Dentistry

Introduction:

Hudson Pediatric Dental Practice seeking a warm and friendly front desk receptionist for our fun pediatric dental office. We desire an individual looking for long term commitment with our multi-doctor pediatric practice, located in family friendly Hudson, Ohio. Dental office experience required. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage appointments using a computerized system (Dentrix and Dental Intel)
• Assist with check-in and check-out processes, including handling payments
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle patient complaints and concerns with grace and professionalism
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Qualifications:

• Previous experience in dental office

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and dental software

• Skilled in dental insurance

Perks:

• 401 K

• Paid time off and Holiday pay

• Health Insurance

• Positive and supportive work environment