Front Desk Coordinator - Clear Path Psychiatry

Clear Path Psychiatry specializes in innovative interventional psychiatric treatments, including Transcranial Magnetic Stimulation (TMS) and Spravato (intranasal esketamine), to help patients with treatment-resistant depression, anxiety, OCD, PTSD, and more. We are a close-knit, welcoming team of psychiatrists and psychiatric nurse practitioners, offering an exciting opportunity for someone to grow alongside us!

Job requirements:

• A genuine passion for delivering exceptional customer service.
• Strong verbal and written communication skills to engage effectively with clients and team members.
• Demonstrate strong work ethic paired with excellent organizational skills.
• A proactive, can-do attitude, with meticulous attention to detail and a commitment to continuous learning.
• Multitasking and time management abilities to thrive in a fast-paced environment.
• Strong proficiency in computer skills.

In addition to the above attributes, the ideal candidate would have 1-2 years of receptionist or front desk experience, preferably in a healthcare environment (but not required).

Main job responsibilities include:

• Answering emails and the phone
• Checking patient insurance benefits and eligibility
• Checking, verifying, and accepting patient forms
• Supporting technicians and providers with patient communication when needed
• Creating and maintaining patient charts
• Scanning, shredding, and uploading documents in the electronic health database
• Tracking incoming records
• Sending outgoing records
• Supporting billing questions when needed
• General office operations and maintenance

We are growing, and there will be plenty of opportunities to advance for the right individual. This is an in-office position consisting of 5 days (32-40 hours) a week.

Great benefits include:

• Pay range: $21 - $28/hour, dependent on qualifications, experience, and fit for the role
• Paid time off (2 weeks) + 8 paid public holidays
• Health insurance stipend
• 401k with company matching up to 4%
• Signing bonus of $500 ($250 paid with 1st paycheck, then $250 paid with 6th paycheck)

A background check will be required before the hiring process is complete. This is an on-site position, and we are in the Fremont neighborhood of Seattle.