Front Desk Coordinator - Austin Gastroenterology

Austin Gastroenterology is a 40-year-old practice with more than 35 physicians and 30 advanced practice providers located in 17 locations throughout the greater Austin area. We service areas in Austin, Kyle, Round Rock, Cedar Park, Bee Cave, Georgetown, and many more. Our physicians, their care teams, and the administrative staff at Austin Gastro are all committed to providing excellent patient care and a positive and challenging work environment. Quality care for our patients and their families is our number one goal.

Austin Gastro is proud to be partnered with GI Alliance. Just like our city, Austin Gastro is growing. We are always looking for physicians, advanced practice providers, related GI specialists, clinical and administrative staff members to join our team.

We are currently looking to add a full-time, Front Desk Coordinator at our Anderson location. Travel to sister locations may rarely be required depending on coverage needs.

7951 Shoal Creek Blvd. Bldg. 2 Austin, TX 78757

Main Job Functions

• Check-in patients upon arrival at the office as well as check-out upon departure.
• Obtain accurate information from patients and ensure all registration forms are complete.
• Collect patient and insurance payments and reconcile charges on a daily basis.
• Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
• File records in appropriate sections of patient charts in EMR.
• Prepare patient charts in advance and scan documents into charts in EMR.

*This list is not meant to be an all inclusive list of duties*

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of one year's experience preferred in a customer-related field. Healthcare experience is preferred.
• Performance Requirements:
  • Knowledge of computer programs and applications.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
  • Skill in operating office equipment
  • Skill in handling paperwork/filing adequately.
  • Skill in handling incoming phone calls and triaging appropriately.
  • Skill in written and verbal communication.
  • Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to flexibly respond to changing demands.
  • Ability to organize and prioritize tasks effectively.

Benefits

• 401(k)
• Major Medical Insurance
• Dental
• Vision
• Life (employer paid)
• Short Term Disability
• Long Term Disability (employer paid)
• Health Savings Account and Flexible Spending Account
• Additional Supplemental Insurance
• Paid time Off

Schedule

Monday- Friday 8am- 5pm, day shift, onsite.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.