Front Desk Coordinator/Administrative Assistant - Rising Ground, Inc

Overview

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity shows not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn.

Responsibilities

About the Role:

An administrative clerk performs a variety of administrative and clerical tasks to support an organization’s daily operations.

What You’ll Do

• Provide administrative support to the SVP of Community Programs & Partnerships • Community Programs and his senior team
• Manage the front office of the Rising Ground administrative offices
• Greet and assist clients, visitors and employees visiting the office
• Register visitors in building’s security system
• Manage conference room reservations
• Answer phones and provide optimal customer service to callers
• Work with mail clerk to receive, sort and distribute correspondence and packages
• Report any physical plant or safety concerns to the appropriate department
• Assist with stocking, storing and maintaining inventory of supplies
• Maintain and distribute cabinet keys
• Cover front desk coordinator as needed
• Assist with other administrative projects as assigned

Qualifications

Your Qualifications

• At least two years-experience in an administrative support role
• At least one year experience managing a front office or in a customer service driven role
• Proficiency in MS Outlook for email correspondence and scheduling
• Overall proficiency using MS Office Suite (Word, Excel, PPT)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

No

Work Environment:

Administrative offices

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in our Headquarters at 1333 Broadway office in Midtown Manhattan. Work hours options are 8:30am – 5:00pm. 

Additional Requirements:

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) fie days per week

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual’s

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender

identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.