Front Desk/Concessions Team Member - Pelican Bay Aquatic Center - The Sports Facilities Companies

FRONT DESK/CONCESSIONS TEAM MEMBER - Pelican Bay Aquatics Center

The Sports Facilities Management, LLC

LOCATION: Edmond, OK

DEPARTMENT: AQUATICS

REPORTS TO: GENERAL MANAGER

STATUS: SEASONAL

ABOUT THE COMPANY

Pelican Bay Aquatics is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Edmond, OK. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Pelican Bay Aquatics is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assist customers as needed with outstanding customer service
• Operate an electronic cash register and credit card machine
• Perform basic mathematical computations
• Balance drawer and manage daily income
• Communicate with the public in a tactful, polite, and friendly manner
• Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
• Pick up dishes, glasses, eating utensils, and trash in dining and concession areas
• Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
• Take and record temperature of food to ensure proper temperature controls in the transportation of food
• Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
• Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of cabanas and shelters
• Responsible for keeping the following items out of the waterpark: ice chests, outside food and drinks, rafts, and all flotation devices
• Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
• Alert management immediately regarding mistake or adjustment to the cash drawer

MINIMUM QUALIFICATIONS:

• Must be at least 16 years of age
• Must be able to work weekends
• Prior experience operating a cash register and balancing a cash drawer is preferred
• Ability to communicate in a positive, friendly manner with patrons
• One year of customer service experience with general public preferred

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
• Occasionally lift, pull, push, and/or move heavy items
• Exposure to cleaning chemicals that must be handled with extreme caution
• Work is outside and can be exposed to hot, wet, and humid conditions and temperatures ranging from 80-105 degrees
• Minimal duties are performed in direct sunlight