Front Desk Clerk - Part Time - Cook Group
Bloomington, IN 47404
About the Job
CFC Properties, a Cook Group Company, specializes in historically and architecturally significant structures, consisting of commercial, retail, residential, and hospitality real estate. CFC prides itself on providing exceptional customer service and is committed to inclusivity, community, and individual and communal improvement. We achieve these expectations through philanthropy, equality, and education. We are an organization that wants to empower and support its community by offering various opportunities to achieve career goals.
The Front Desk Clerk with CFC Properties is the first point of contact and is responsible for answering the phone, responding to questions and greeting visitors and guests. This position is located at the Grant Street Inn.
Responsibilities:2 Part Time shifts available: 20 hours per week
- Friday/Saturday: 8am - 6pm
- Friday/Saturday: 1pm - 11pm
• Greet guests and patrons as they arrive
• Handle guest check-ins and check-outs appropriately
• Take reservations, confirm and process payments
• Receive and relay incoming, outgoing and internal phone calls
• Refers messages to appropriate party
• Process incoming and outgoing mail
• Manage accurate accounting of all rooms
• Answer queries regarding the Inn's services and amenities and local happenings
• Maintain regular and punctual attendance
• Must be comfortable working in a fast-paced environment
Qualifications:
- High School Diploma or equivalent required
- Previous customer service experience required
- Proficiency in Microsoft Office software & Adobe PDF
- Hospitality experience preferred
- Knowledge of local area preferred
Physical Requirements:
- Works under general office environmental conditions
- Sitting for extended periods of time, utilizes close visual acuity for working with computers, equipment
- Able to lift 20+ pounds occasionally