Front Desk Clerk - Customer Service Rep at Partnership Employment
Auburn, MA
About the Job
We are seeking are several Customer Service Reps to serve as the Front Desk Clerk of this busy established and growing office.
Must be available to work between the hours of 8:00am and 6:00pm Monday through Friday and Saturdays 8am-1:30pm
Pay: $16-17/hr
Job Purpose:
Serves customers by providing information; responding to requests; resolving problems; collecting payments.
Duties:
* Provides information to customers by verifying understanding of request; answering questions; offering assistance
* Initiates service by recording requests
* Collects and recording payments
* Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments
* Improves quality results by evaluating processes; recommending changes.
* Accomplishes customer service and organization mission by completing related results as needed
Skills/Qualifications:
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
Apply today for consideration!
Must be available to work between the hours of 8:00am and 6:00pm Monday through Friday and Saturdays 8am-1:30pm
Pay: $16-17/hr
Job Purpose:
Serves customers by providing information; responding to requests; resolving problems; collecting payments.
Duties:
* Provides information to customers by verifying understanding of request; answering questions; offering assistance
* Initiates service by recording requests
* Collects and recording payments
* Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments
* Improves quality results by evaluating processes; recommending changes.
* Accomplishes customer service and organization mission by completing related results as needed
Skills/Qualifications:
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus
Apply today for consideration!
Salary
16 - 17 /hour