Front Desk Assistant Manager (Windsong Lodge) - Pursuit Collection

What perks can you expect?:

• Join an inclusive, global team and make life-long connections. 

• Enjoy free access to Pursuit attractions and 50% off for friends. 

• Get discounts on hotel stays, dining, and retail. 

• Access subsidized mental health and wellness resources. 

• Housing accommodations available with competitive rates 

• Referral bonus available  

What will be your daily pursuit?:

Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.

What will your compensation be?:

$21.25 per hour

When does this adventure begin?:

This role is posted for our spring/summer 2025 season!

What will you do in this job?:

Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Seward Windsong Lodge. As the Front Desk Assistant Manager, you will be responsible for assisting guests with reservations, guest check-in, guest checkout, tour bookings and general area information. You will assist the Front Desk Manager to oversee and be responsible for the daily operations of the Front Desk and staff. You will have a range of duties in order to assist team members including:

• Provide guest with lodging and local area information
• Perform guest reservations, check-in and checkout procedures
• Train staff and implement procedures to ensure high level of guest service and efficiency

What skills and experience do you need for this job?:

• Commitment to delivering exceptional guest service
• Excellent interpersonal and communication skills
• Previous direct guest service experience
• Familiarity with basic office equipment operation

What will your work environment be like?:

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier. 

 

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 

Independent. You’ll spend your days in and around our amazing properties.  

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

 

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

 

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.