Front Desk Administrator at Nagler Group
Boston, MA
About the Job
Front Desk AdministratorÂ
Overview
As a Front Desk Administrator, you will play a pivotal role in creating a welcoming and professional environment. Serving as the initial point of contact for clients, visitors, and team members, you will ensure a seamless and positive experience. This position also involves administrative responsibilities to support office operations and maintain a high standard of organization and efficiency.
Key Responsibilities
Provide exceptional customer service by greeting clients, visitors, and staff warmly and professionally in person, over the phone, and via email.
Manage a multi-line phone system, directing calls to the appropriate parties promptly.
Receive, sort, and distribute incoming mail and packages; coordinate outgoing mail and courier services.
Maintain the appearance and functionality of shared office spaces, including conference rooms, kitchens, and reception areas.
Oversee conference room schedules and assist with meeting logistics, including catering and audiovisual setup.
Order and manage office and kitchen supplies, ensuring areas are consistently stocked and organized.
Coordinate with building management for maintenance requests, cleaning services, and other facility needs.
Support onboarding for new hires, including workspace setup and building access coordination.
Assist with administrative tasks such as document storage, record keeping, formatting reports, and maintaining office directories.
Facilitate regional and employee engagement events, including planning and execution.
Serve as the point of contact for equipment maintenance, including copiers, fax machines, and office technology.
Qualifications
High school diploma or equivalent required; college degree preferred.
3-5+ years of experience in an administrative or receptionist role, ideally in a fast-paced and professional environment.
Polished and professional demeanor with excellent interpersonal skills to interact with clients, vendors, executives, and staff.
Exceptional organizational skills and attention to detail, with the ability to prioritize and manage multiple tasks.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly adapt to new software systems.
Additional Details
Schedule: Monday through Friday, 6:30 AM to 3:30 PM (hours may vary based on company needs).
Contract-to-hire opportunity
Location: 100% on-site.
Compensation: $24–$28/hour.
Parking available on-site.
This role is an excellent fit for individuals seeking a long-term position in a dynamic and collaborative environment. If you are interested, please reach out tomockerbloom@naglergroup.com!
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