French Social Media Community Moderator - Social Factor

Social Factor is looking for remote, US-based, part-time French Language Community Moderator to moderate available to work 5am-10amCT on weekdays and/or weekends. The French Language Community Moderator role will work to develop strong, growing, digital communities for some of the world's most well-known brands.

All qualified applicants will be asked to complete a Community Moderation assessment upon initial screening. The purpose of this assessment provides us with a greater understanding of our community management approach and allows us to better understand your level of comprehension. Completion and passing the assessment is a requirement to work at Social Factor in this role but does not guarantee employment at any time.

We are hiring from the following states: Arkansas, Arizona, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia.

Part-Time Community Moderator Requirements:

• Native-level understanding of the French language

• Deep understanding of respective language pop culture, nomenclature, cultural references, and slang

• Previous social media moderation experience is required and Sprinklr certification, Khoros, and/or Sprout Social experience is also a plus

• Exceptional organizational and knowledge of French language slang & culture is required

• Strong willingness to learn and think critically; a proactive approach

• High energy with the capability to multitask in a dynamic, rapidly growing organization

• Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts

• Knowledge of and experience with the major social media platforms: FB, Twitter, Instagram, etc.

• Ability to analyze social media metrics

• Experience with digital project management tools such as Asana, JIRA, Mavenlink, Basecamp, etc is a plus

• Minimum of Windows 10 and macOS 12.X

• Internet speed requirement of a minimum of 50 mbps

Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities working with Fortune 100 and Fortune 500 companies.