Fraud Operations Analyst from INSPYR Solutions

• Processes Admin related responsibilities
• Conduct credit card maintenance such as, but not limited to: card account updates, modifications (limit increase/decreases), card closures, reissues and replacements.
• Board newly underwritten consumer card applications to the mainframe system.
• Support clients with completion of  Requests within the departmental assigned guidelines and SLA's.
• Access credit card software and other systems to perform following the functions: data entry, document verification and client servicing.
• General internal client service such as answering phones, responding to emails, providing credit card account information.
• Perform other duties assigned by management/leadership.
• Adhere to all banking and federal/regulatory compliance standards.
• Be knowledgeable in credit card processes and know when to direct internal partners to the appropriate colleagues or teams to best answer the partner and/or their client's questions.
• Create and Maintain Peoplesoft GL entries.

• Minimum 2 years of banking experience or relevant schooling to banking experience
• Minimum 2 years of experience with MS Office (Excel, Word, PowerPoint, Outlook, etc.)
• Consumer banking knowledge with regards to credit card operating and payment systems
• Ability to maintain up to date knowledge of the Bank's/Department Card policies and procedures to provide efficient internal partner as well as client support.
• Capability to work efficiently within a fast paced and deadline driven environment.
• Requires attention to detail, high degree of accuracy, with the sense of urgency in daily processing while maintaining excellent client service.
• Proven experience in demonstrating or creating initiatives – think outside the box.
• Excellent organizational, problem solving, analytical, planning, and scheduling skills.
• Excellent verbal and written communication skills necessary to communicate with all levels of Bank management

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions:

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.