Fraud Investigator - Valley National Bank
Morristown, NJ 07960
About the Job
Responsibilities include, but are not limited to:
* Open and manage cases for all fraud types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system.
* Prepare Suspicious Activity Reports in compliance with applicable regulations.
* Collaborate with members of FRM to assist with the successful completion of various fraud related investigations and tasks.
* Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.
* Maintain knowledge and/or proficiency regarding numerous Bank records and systems, fraud detection systems, and industry best practices and standards.
* Use records of outside agencies to facilitate investigations including credit bureau records, police, and court records.
* Review internal reports and documentation to detect suspicious activity or transactions.
* Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments.
* Conduct interviews of employees and other witnesses.
* Attend criminal and civil court proceedings as necessary to complete the prosecution of cases.
* Counsel employees and customers regarding fraud and best practices.
* Conduct fraud related training.
* Interact with collection agencies and attorneys.
* Act as a liaison between the bank and all branches of law enforcement, bank peer groups, and community organizations.
* Prepare Security Alerts and Advisories.
* Participate in a rotating on-call schedule for after hours Fraud Risk events.
* Perform duties related to Fraud Risk events, after hours and on weekends.
* Submit recommendations to the Director of FRM on various fraud-related topics to identify pertinent issues and drive implementation of enhanced procedures within FRM and across the enterprise.
Required Skills:
* Excellent verbal and written communication skills.
* Strong PC skills.
* Ability to prioritize and organize assignments.
* Ability to handle multiple assignments simultaneously.
Required Experience:
* Bachelor's degree in a related field such as Finance, Accounting, Business Administration, or Criminal Justice and minimum 3 years of financial crimes investigations experience, or a High School Diploma and a minimum of 5 years of financial crimes investigations experience.
* Previous banking experience preferred.
* Certifications such as CFCS, CFCI or CFE also preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
* Open and manage cases for all fraud types and any suspected or confirmed fraudulent activity reported by bank employees, customers, or other persons, in the FRM case management system.
* Prepare Suspicious Activity Reports in compliance with applicable regulations.
* Collaborate with members of FRM to assist with the successful completion of various fraud related investigations and tasks.
* Review surveillance systems and extracts photos for use by bank and/or law enforcement personnel.
* Maintain knowledge and/or proficiency regarding numerous Bank records and systems, fraud detection systems, and industry best practices and standards.
* Use records of outside agencies to facilitate investigations including credit bureau records, police, and court records.
* Review internal reports and documentation to detect suspicious activity or transactions.
* Collaborate with AML/BSA, Auditing, Human Resources, Legal, Risk Management and other Departments.
* Conduct interviews of employees and other witnesses.
* Attend criminal and civil court proceedings as necessary to complete the prosecution of cases.
* Counsel employees and customers regarding fraud and best practices.
* Conduct fraud related training.
* Interact with collection agencies and attorneys.
* Act as a liaison between the bank and all branches of law enforcement, bank peer groups, and community organizations.
* Prepare Security Alerts and Advisories.
* Participate in a rotating on-call schedule for after hours Fraud Risk events.
* Perform duties related to Fraud Risk events, after hours and on weekends.
* Submit recommendations to the Director of FRM on various fraud-related topics to identify pertinent issues and drive implementation of enhanced procedures within FRM and across the enterprise.
Required Skills:
* Excellent verbal and written communication skills.
* Strong PC skills.
* Ability to prioritize and organize assignments.
* Ability to handle multiple assignments simultaneously.
Required Experience:
* Bachelor's degree in a related field such as Finance, Accounting, Business Administration, or Criminal Justice and minimum 3 years of financial crimes investigations experience, or a High School Diploma and a minimum of 5 years of financial crimes investigations experience.
* Previous banking experience preferred.
* Certifications such as CFCS, CFCI or CFE also preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Source : Valley National Bank