Fraud & Investigations Manager - OneAZ Credit Union

Our associates enjoy a one-of-a-kind culture with a rich benefits package that includes:

• Generous paid time off: 10 paid holidays, 2 floating holidays, 6 personal days, 10 vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans – as low as $5 per pay period
• Paid childcare assistance (up to $96 per pay period)
• Award-winning 401(k) 5% discretionary match - fully vested from day 1
• 100% Gym fee reimbursement up to $75/month
• 100% Tuition Reimbursement Up to $5,250
• $1200/yr student loan repayment
• Plus a great schedule with NO WEEKENDS!
• Target hiring range $95K - $118K (Depending on experience and prior to any incentives this position is eligible for)

Summary

Oversees the Fraud and Investigations staff and leads critical projects in the Risk Management area related to complex fraud investigations and loss prevention. Provides guidance corporate-wide on fraud impacting the credit union on our members.

Essential Functions

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for interviewing, hiring, and training associates; planning, assigning, and directing work; managing performance; rewarding and coaching associates; addressing complaints and resolving problems.
• Provides management and professional leadership to fraud and investigations staff and leads various fraud risk-related projects as determined by the VP of Risk Management.
• Interacts with Credit Union management including Supervisory Committee and external organizations on complex and sensitive investigations.
• Provides solutions and makes recommendations for improving control environments, policies, and procedures to reduce fraud.
• Utilizes thorough knowledge of financial and other products and services applicable to investigations, loss prevention, and general risk management to identify key issues, propose solutions, and complete related responsibilities and assignments.
• Evaluates critical loss prevention and risk management tools for use in all areas of the Credit Union. Sponsors or leads the effective implementation and ongoing maintenance and advancement of these critical tools.
• Maintains relationships with key leaders and peers in the law enforcement and loss prevention areas to stay current on emerging risks and threats affecting OneAZ and it’s members and to expedite the exchange of information.
• Monitors investigations quality and productivity and provides periodic reports to the BSA Officer and leadership.
• Consults with federal, state, and local law enforcement agencies regarding fraud cases. Compiles detailed reports on these cases and files reports with law enforcement to enhance prosecution of offenders and recovery of assets.
• Testifies at court trials of offenders to increase chances of effective prosecution.
• Prepares monthly Investigations reports for the Supervisory Committee.
• Assists with the annual BSA audit and regulatory exams.
• Prepares and delivers fraud management program results to the Supervisory Committee.
• Provides fraud guidance and training to all associates.
• Supports other team members and performs additional duties as required.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take on additional responsibilities without notice. Complies with all policies and standards. Position grades could fluctuate based on market value.

Education

H.S. Diploma Required

Bachelor’s degree in criminal justice, Businessor equivalent work and educational experience required

Experience

5-8 years similar or related experience in fraud investigation, loss prevention and regulatory compliance experience within the financial services industry, including leadership and management/supervisory responsibilities Required.

Knowledge, Skills, and Abilities

Strong knowledge of financial and other products and services applicable to investigations, loss prevention, and general risk management.

Strong knowledge of various banking regulations including but not limited to Regulation E, Reg CC, Reg D and various lending regulations.

Extensive knowledge of regulatory requirements related to Bank Secrecy Act-Suspicious Activity Reports (SARs), USA Patriot Act, Anti-Money Laundering (AML) laws, Office of Foreign Assets Control (OFAC) rules, other related regulations, and security requirements.

Strong written/verbal communication skills.

Licenses/Certifications

Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS), CUSFE)).

One (1) or more related professional designations. Required

Why join the OneAZ team?

Our culture is one-of-a-kind! You’ll be joining a team of friendly, hardworking, helpful associates with the same mission guiding all that we do: We exist to improve the lives of our members, our associates and the communities we serve.

We are proud to be an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex (including pregnancy), age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, or any other legally recognized protected basis under federal, state, or local law.

We offer robust benefits including low-cost medical, dental and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program among many others. Take a look at our career page for detailed benefit information:www.oneazcu.com/about/careers

Additional Notes:

Candidates for this position will be required to sign an authorization for OneAZ to conduct a credit and criminal background check, pursuant to procedures in the Fair Credit Reporting Act and any other applicable laws.

All candidates will be considered for this position on an individualized basis, in compliance with all applicable equal employment opportunity laws.

Ensures compliance with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) compliance, USA Patriot Act, and Office of Foreign Assets Control (OFAC).

Any individual who meets the definition of a mortgage loan originator and is employed by a federal agency-regulated institution will need to be registered on NMLS