Franchise Hotel - In Room Dining Server at NEW Luxury Property InterContinental Bellevue at the Ave - IHG

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ . **About Us** For its first ever property in the Pacific Northwest, InterContinental® Hotels & Resorts debuts a luxurious property with more than 200 guest rooms, Grand and Junior Ballrooms, lobby bar, a gym, and a dedicated concierge team. **Your day to day** **What's on the menu for your next career move?** **As our new Room Service Server, you'll play a key role in creating memorable dining experiences for our guests, whether they're indulging in a gourmet meal or enjoying a late-night snack.** **Key Responsibilities:** + **Guest Interaction:** **Deliver food and beverages to guest rooms promptly and efficiently, ensuring a high standard of service.** + **Order Accuracy:** **Take and confirm orders, ensuring all special requests are fulfilled accurately.** + **Presentation:** **Set up and serve orders in an appealing and professional manner.** + **Customer Service:** **Provide exceptional service to guests, addressing their needs and resolving any issues to ensure satisfaction.** + **Cleanliness and Maintenance:** **Maintain cleanliness and organization of service areas, including trays, trolleys, and room service stations.** + **Collaboration:** **Coordinate with the kitchen and other hotel departments to ensure timely delivery and guest satisfaction.** + **Record Keeping:** **Handle billing and payments accurately, keeping detailed records of all transactions.** **The compensation for this position is $16.28/hour.** **What we need from you** **What's on the menu for your next career move?** **As our new Room Service Server, you'll play a key role in creating memorable dining experiences for our guests, whether they're indulging in a gourmet meal or enjoying a late-night snack.** **Key Responsibilities:** + **Guest Interaction:** **Deliver food and beverages to guest rooms promptly and efficiently, ensuring a high standard of service.** + **Order Accuracy:** **Take and confirm orders, ensuring all special requests are fulfilled accurately.** + **Presentation:** **Set up and serve orders in an appealing and professional manner.** + **Customer Service:** **Provide exceptional service to guests, addressing their needs and resolving any issues to ensure satisfaction.** + **Cleanliness and Maintenance:** **Maintain cleanliness and organization of service areas, including trays, trolleys, and room service stations.** + **Collaboration:** **Coordinate with the kitchen and other hotel departments to ensure timely delivery and guest satisfaction.** + **Record Keeping:** **Handle billing and payments accurately, keeping detailed records of all transactions.** **The compensation for this position is $16.28/hour.** **What we offer** **Why work for Pyramid?** **Pyramid Global Hospitality ("Pyramid") is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.** **What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.** **To care for you and your family, we also offer a comprehensive benefits program.** **Your financial well-being:** + **Competitive Salary** + **Competitive Matching 401K** + **Basic Life and Accidental Dismemberment Insurance** + **Basic Long-Term Disability Insurance** + **Life Insurance buy-ups** **Your/your family's health care:** + **Medical (we offer four plans through United Healthcare), dental, and vision insurance - available to you on the first of the month after your start date** + **Express Scripts Online Pharmacy** + **Health Savings Account** + **Healthcare Flexible Saving Account** + **Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity** + **Supplemental Short-Term Disability Insurance** + **Employee Assistance Program** + **Pet Insurance through Figo** **Your time off:** + **Hotel Discount Program (you will have access to Pyramid's as well as IHG's hotel networks)** + **Paid Time Off** + **Paid Holidays** **Your day-to-day:** + **Commuter benefits** + **Delicious free shift meal at our employee cafeteria** + **Stellar back-of-house facilities** + **Dry cleaning for uniforms and work attire** + **Support, training, and mentorship from management** + **Employee Recognition Programs** + **Career growth opportunities** **Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.** **We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.** **So, join us and you'll become part of our hotel family.** **Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.** At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.