Foundry Grill Restaurant Supervisor - Sundance Mountain Resort
Provo, UT
About the Job
Job Title: FOUNDRY GRILL SUPERVISOR
Department: F&B
Reports To: Foundry Grill Manager
Rate of Pay: $10.00-$12.00/ hour DOE
Shift: Part Time, Year Round Position
Variable shifts Monday through Sunday
Must be available to work weekends and holidays
SUMMARY
Lead a professional service team in providing exceptional service to our guests by exhibiting remarkable personal and professional service skills with guests and employees alike. Continually provides up-to-date training and uses positive and proficient leadership skills to supervise and motivate staff, creating a casual and professional environment. To oversee and direct all aspects of dining room operations.
ESSENTIAL DUTIES / RESPONSIBILITIES include the following. Other duties may be assigned.
Possess exceptional understanding of fine dining service standards.
Exhibit exceptional job and product knowledge to provide staff and guests with accurate information in all aspects of food, wine, service, and resort information.
Ensure all staff are in complete designated wrinkle free uniform and name tags.
Ensure all staff maintain a neat and clean appearance.
Ensure proper sequence of service for all dining guests
Ensure that the restaurant is clean and organized at all times with side work and cleaning schedules complete.
Assist in maintaining cleanliness of restaurant and effective operations such as table set-ups, flowers, decorations, lighting.
Oversee and assist in the set-up, confirmation and organization of restaurant reservations.
Assists in scheduling, hiring, firing, training, and managing of front of the house employees.
Responsible for costs, regulates sales and labor, and maintains profitability standards in the absence of the restaurant manager.
Provide a learning and exceptional service environment through daily training.
Order supplies, inventories, and ensures restaurant supplies are at adequate levels for service.
Work closely with restaurant manager and chefs on menus, food concepts, wine lists, and guest feed back.
Exhibit exceptional job and product knowledge to provide guests with accurate information in all aspects of food, wine, service, and resort information.
Assist in planning and conducting daily pre-meal meetings and trainings.
Exhibit self-confidence to the degree necessary to handle a variety of situations in a positive and professional manner.
Exhibit a positive attitude when speaking about guests, fellow employees and management.
Personally greet and/or seats 80 % of all guests on a daily basis. Supervisor's floor presence will be expected during peak times to keep specified percentages.
Take ownership and is responsible for all aspects of Foundry Grill restaurant operations and service standards during shift.
Knowledge and compliance of Utah liquor laws.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or six months to one year related experience and/or training in a supervisory position in a full service restaurant; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have or obtain a current food handlers permit within 30 days of employment.
Must have or obtain a current alcohol service permit within 30 days of employment.
OTHER QUALIFICATIONS
Must be 21 years of age or older