Collision Center Cashier/Booker-Mercedes Benz Grapevine - Avondale Group

Overview

For 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Collision a truly special place!We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.

EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!

• Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
• Dental
• Vision
• FREE Company Paid Life Insurance 
• FREE Employee Assistance Program Support for all employees
• 401K Retirement Plan
• Paid Holidays/Vacation/Paid Time Off
• Tuition and Tool Reimbursement 

Our Avondale Collision Collision Center cashiers ensure an elevated client experience while creating client advocates. The Cashier also processes monetary and credit card transactions and completes and closes repair orders for the body shop’s clients.

Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.

Responsibilities

Warmly greets clients upon arrival and direct them to the appropriate memberAssists clients with paperworkPrints repair orders, parts invoices, bills, itemized lists, and tickets showing amount dueRecords amounts received and prepare cash reports of transactionsBalances cash drawer at the beginning and end of each shiftProcesses repair ordersOperates credit card and "Cenpos" machinesMaintains records of daily transaction documentationCalculates charges and apply to proper accounts on repair orderPrepares daily bank depositsProcesses and receives Finance and Insurance (F&I) and necessary sales moniesKnows and understands extended body shop policies, and processes payments for repair ordersAssists in scheduling courtesy transportationProcesses mailAssists front office with phone callsAssists Booker with flagging Tech and booking ROsScans closed ROsIssues POs for vendorsProcesses POs and invoicesKnows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfactionKnows and understands the Avondale Privacy and Information Security Policy, and adhere to its requirementsAttends department meetings

Qualifications

EDUCATION and/or EXPERIENCEHigh school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)None required.

PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 10 pounds.