Formatter (2nd Shift) - RR Donnelley

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

POSITION SUMMARY: In one or two sentences, describe the primary function and purpose of this position:

The VDP Formatter is responsible for creation and verification of data processed thru the format program for production. This position is also responsible for the creation of associated data production paperwork. The VDP Formatter will manage the Live Data Files within the Front End environment and release them to Production. High standards of quality control procedures must be strictly adhered to. This position interfaces with internal and external personnel in order to gather, access and clarify client data verification information.

Creates the signoff data files for internal verification of the program and for client to review.

Responsible for pre-processing mail sorted data files to include Quality records and consec#.

Responsible for formatting production PDFs, samples, and remakes (for no-missing name jobs).

Responsible for creating run instances in POC and attaching the corresponding PDFs, then transferring to the XLO data system on the press where the order is running.

DUTIES AND RESPONSIBILITIES: This is divided into two sections - Essential Job Functions and Other Position Responsibilities.

In determining if a function is essential, consider the frequency with which a function is performed, the amount of time spent on the function, and the consequences if the function is not performed. These are duties that are fundamental to the job and could not be reassigned to others.

With respect to internal/external contacts, indicate the titles of personnel with whom relationships are maintained in order to perform the job.

Essential Job Functions

-Responsible for creation and verification of data processed for production including order quantities, production log and all associated materials.

-Manage Live Data Files within the Front End environment.

-Support production in problem resolution concerning data files.

-Support VDP team members in cross functional tasks as required to process orders.

-Coordinate and prioritize orders within department.

-Special production services required for client's data processing requests, including special reports, test files, creation of production signoff and sample files.

-Analyze instructions provided per Client OPI Supplement, Additional Imaging Instruction, along with VDP Specialist checklist to extract required records to create both Client and Internal Signoff Files.

**May include other duties as assigned**

-High school diploma or equivalent in education and work experience. College credits in Data Processing and Communications, or combination of education and similar work related experience desired. Should possess good math, spelling, grammar and typing skills.

-Knowledge of plant and department policies, procedures, organization and printing industry practices are required for efficient interfacing with internal/external customers, performing job functions and maintaining established quality standards.

-Must have the ability to interpret internal/external written/verbal communication to ensure accurate completion of file formatting which will meet the customer's job requirements. Must possess good oral and written communication skills

-Must have problem solving skills in determining the possible causes and corrective action for correcting discrepancies in customer orders.

-Must be able to make recommendations on the acceptability of customer data and determine possible liabilities as well as resolution to problems with customer order on a daily basis.

**OVERTIME & WEEKENDS MAY BE REQUIRED AT TIMES***

The pay range for this role at the noted location is $17.00 - $22.44 / hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans