Food Service Worker-Chick-fil-A Norfolk State University - Thompson Hospitality Corporation

Who We Are: 

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.  We are a family-run organization with more than thirty years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time.  As a fast growing company, we have a growth plan to more than double in size over the next three years.  We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do: 

• Purpose 

• Give back to our communities 
• Celebrate diversity 

• People 

• Do the right thing 
• Treat people the way you want to be treated 
• Always do your best 
• Be accountable for our actions 

• Performance 

• Serve the highest quality food 
• Provide world-class service 
• Maintain flexibility to better serve our clients 

Competitive Benefits: 

• Health/Dental/Vision 
• Paid Time Off 
• 401(k), matched up to 4% 
• Short and Long Term Disability 
• Tuition Reimbursement 

• Employee Referral Program 
• Pet Insurance 
• Discounts: Hotels, Travel, Tickets, Restaurants 
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school 

TASKS 

• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments. 
• Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions. 
• Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. 
• Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout. 
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. 

• Replenish foods at serving stations. 
• Brew coffee and tea, and fill containers with requested beverages. 
• Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. 
• Order items needed to replenish supplies. 
• Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses. 

• Set up dining areas for meals and clear them following meals. 
• Carve meat. 
• Deliver orders to kitchens, and pick up and serve food when it is ready. 

BASIC SKILLS 

• Talking to others to convey information effectively. 
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• Understanding written sentences and paragraphs in work related documents. 
• Ability to lift up to 30 pounds and stand for a normal shift, no more than 8 hours. 

• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. 

TECHNICAL SKILLS 

• Watching gauges, dials, or other indicators to make sure a machine is working properly. 
• Conducting tests and inspections of products, services, or processes to evaluate quality or performance. 
• Generating or adapting equipment and technology to serve user needs. 

RESOURCE MANAGEMENT SKILLS 

• Managing one's own time and the time of others. 
• Minimizing waste in every area possible. 
• Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work. 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.