Food Service Sales Support - Charlie's Produce

Charlie’s Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie’s was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

• An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits.
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• Competitive wages - Dependent on Experience
• Yearly review with possibility of increase based on performance and tenure

The Role 

The sales support role will work as a liaison between the food service sales team and the warehouse operations group.

Essential Duties & Responsibilities

Position requires performing any combination of the following job duties 

• Early morning walks through of warehouse, prior to sales team arriving
• Early check in with buyers, quick overview, or questions after walking through the warehouse
• Understanding concept of interworking’s of warehouse #1, Warehouse #2 logistics, transfers, inventory, slotting, and inbound freight i.e. looking up PO’s
• Full understanding functions and execute functions of Retalix ,Bosanova and Tableau
• Work with buyers/sales manager of products that are not moving
• Work with buyers “Max Quantity” on tight items
• Implement auto substitution like items when necessary for order fulfillment
• Work with procurement, CSR and Food Service managers on allocation of tight items
• Work with buyers sourcing product/shorts to fill Food Service orders ie street buys, Costco, Franks etc.
• Monitor outbound orders of customers depleting inventory that would interfere filling orders for following day/day’s business
• Work with Franks so Warehouse #1 inventory is not depleted and allocate accordingly so they have coverage for their business
• Enter Franks specialty request orders by 8:00am for purchasing to view through allocation
• Work with CSR and sales managers building a daily plan of short items or substitutions for nightly picks, communicate with the night crew team
• Develop a common ground sub/acceptable product list for all sales, ops support and CSR
• Assist with warehouse #1 SKU rationalization
• Work with Food Service Specialty items and requests of salespeople/CSR
• Assist customer quality control issues with QC team in warehouse #1
• Work with ripening team for specific items required by sales that product is ripe, and slots are filled prior to picking, i.e. avocados, avocados etc.
• Assist dispatch throughout the day for order fulfilment of outbound order fulfillment and communicate with salespeople.
• Help train inside Sales team with product knowledge, set up displays, and samples
• Special projects as assigned by the Department manager 

   

Desired Minimum Qualifications

• At least 2 years of warehouse operations experience within Charlie’s Produce
• In depth product and operations knowledge
• Intermediate computer skills (Outlook, Word, Excel)
• Ability to prioritize projects and multi taskRestaurant experience preferred
• Forklift and pallet jack experience preferred

Hear from Charlie's employees

Supplemental Information 

This employer participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

Charlie's Produce is an Equal Opportunity Employer 

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

All new hires must be able to pass a pre-employment drug test- excluding THC

As an essential employer and key contributor to our community’s food distribution chain, we will follow all state and federal guidelines on vaccination mandates, allowing for an accommodation for those that qualify.