Food Service Director- Hampton University - Thompson Hospitality Corporation

Join our team at Hampton University as the Food Service Director for our Campus Dining Facility, a pivotal leadership role overseeing all dining operations. This position encompasses strategic planning, menu development, operational management, budget oversight, and the maintenance of high standards for food quality and service. The Food Service Director plays a crucial role in elevating the dining experience for students, faculty, and staff, contributing to overall dining excellence.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

• Develop and execute long-term strategic plans to enhance the dining program, aligning with the institution's goals, student preferences, and industry best practices.
• Lead the creation and implementation of innovative and diverse menus that meet nutritional requirements, dietary preferences, and sustainability goals while managing costs effectively.
• Oversee all operational aspects, including staffing, procurement, inventory management, facility maintenance, and compliance with health, safety, and sanitation standards.
• Develop and manage the dining facility's budget, ensuring fiscal responsibility, cost control, and profitability while maximizing resources and minimizing waste.
• Lead and mentor a team of managers and staff, fostering a culture of teamwork, professional growth, and exceptional customer service.
• Continuously monitor and improve the customer dining experience, gathering feedback, addressing concerns, and implementing strategies to enhance satisfaction levels.
• Build and maintain positive relationships with vendors, local suppliers, and the campus community to ensure a seamless and collaborative dining operation.

• Bachelor’s degree in hospitality management, Culinary Arts, or related field (Master's degree preferred).
• Proven experience as a Food Service Director or in a senior leadership role within a large-scale food service operation.
• In-depth knowledge of food service operations, culinary trends, nutrition, and sustainability practices.
• Strong financial acumen, budget management skills, and experience with financial reporting and analysis.

Who We Are: 

Hampton University is a historically Black university located in Hampton, Virginia, with a rich history and strong ties to the African American experience. It offers a diverse range of technical, liberal arts, and graduate degree programs, emphasizing its commitment to preparing students for success in the global community. The campus, situated near Chesapeake Bay, provides a scenic backdrop for learning, while the surrounding city of Hampton offers various attractions, including historical sites and research centers.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose

• • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.