Food Service Aide-Cafe - UnityPoint Health

The Food Service Assistant is responsible for the provision of timely, safe, and accurate meal service and clean up.  The FSA promotes quality care and customer satisfaction by actively supporting the hospital mission in completing tasks.  The FSA completes all job responsibilities in accordance with established procedures of the department and hospital including safety and sanitation guidelines.

Why UnityPoint Health?

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

    Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org.

Food Service
• Participate in resident care through the preparation and serving of all meals according to the schedule and foods provided.
• Communicate with program staff to ensure all patient needs are met when providing meals and snacks.
• Maintain organized, clean, and sanitized kitchen area and kitchen equipment in accordance with food safety policies.
• Demonstrate ability to document and communicate kitchen needs, food inventory and conflicts.
• Other duties as assigned.

Environment Care
• Participate in resident care through maintaining a clean and sanitary environment which includes both shared patient areas and patient rooms.
• Assist in the cleaning and sanitization of the environment both on and off the patient unit.
• Ensure laundry services are properly cleaned, organized and attended to.
• Demonstrate ability to document and communicate the needs and conflicts to complete responsibilities and meet the needs of the programs.
• Collaborate with other departments to meet the needs and support all program services.
• Other duties as assigned.

Regulatory Compliance
• Complete documentation of inventory, ordering and all other items required by regulatory standards or policies and procedures.
• Participates in discussions regarding development, implementation, facilitation, and evaluation of programming.
• Participates in mandatory educational programs including annual education within the calendar year, safe food servicing training, UPH compliance trainings and other trainings assigned that promote development of position and responsibilities required of position.

Basic UPH Performance Criteria
• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

• Must be at least 16 years of age
• High School degree, preferred
• Knowledge of safe food-handling is desirable
• Must be able to access intranet for email and hospital communications