FOOD SERVER -STAR CLUB - Boyd Gaming
St. Charles, MO 63301
About the Job
A Star Club Server takes care of Boyd Gaming's best guests. As a server in the Star Club it is very important to follow all aspects of our Sequence of Service, i.e greet guests within 1 minute of arriving, drinks on table within 2 minutes of order. It is also crucial that we maintain a polite and pleasant demeanor at all times while servicing our guests. As a server in the Star Club your primary function is to greet the guests, obtain their drink order, table maintenance thru out their meal, and clear table for new guests at end of meal.
Responsibilities:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- A Star Club Server will greet guests and introduce self with a smile and a pleasant disposition.
- Provide upscale, personal VIP service to Star Club guests.
- A Star Club Server will be familiar with menu, food preparation.
- Observe and anticipate guest’s needs. Keep tables cleared between courses. Refill beverages throughout the meal.
- A Star Club Server will ensure our guest feel appreciated
- Maintain uniform and appearance standards.
- A Star Club Server will bus tables after guest leave; wipe off entire table, chairs and seats; reset tables in proper manner, check floor area of assigned station keeping it free of debris.
- Monitor guest’s alcohol consumption.
- A Star Club Server will maintain cleanliness of side stations
- Complete side work and any additional tasks assigned.
- A Star Club Server will inform immediate supervisor of situations with guests or fellow workers that cannot be handled directly.
- Interact in a professional manner with both internal and external guests.
- A Star Club Server will be able to lift and carry trays weighing 15 pounds or more.
- Must be well groomed according to Boyd Gaming's winning impressions standards.
- A Star Club Server will be able to read and write English sufficiently to communicate with co-workers and supervisors.
- Able to successfully complete a TIPS training class. (Acceptable Alcohol serving practices.)
- A Star Club Server must be able to work flexible hours including nights, weekends and holidays.
- Must be able to work as part of a team.
(Related education and experience may be interchangeable on a year for year basis)
- Previous food service. One (1) or two (2) years prior serving experience preferred.
- Able to lift and carry trays weighing 15 pounds or more.
- Must be well groomed.
- Able to read and write English sufficiently to communicate with co-workers and supervisors.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdictions
- Must successfully pass background check
- Must successfully pass an alcohol and drug screening
- Must be 21 years of age
What would it be like to work at this property?:
Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.
Ameristar Casino St. Charles is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.
Ameristar St. Charles
One Ameristar Blvd.
St. Charles, MO 63301
What would it be like to be a Boyd Gaming Team Member?:
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.
Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.
Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.
From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.
Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.
We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.