Food Server - River City Casino & Hotel

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

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As a Food Server, you will:

Shift: Varies 

Pay: $6.15 per hour + tips

WE LOVE OUR WORK.:

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Greets and welcomes each guest seated in assigned station. 
• Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction.
• Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation). 
• Suggests items to guests based on expressed guest preferences. 
• Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards.
• Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product.
• Resolves service issues according to established guidelines.
• Itemizes, totals, and presents check for payment to correct customers. 
• Assists bus persons, as necessary, in bussing, cleaning, and setting tables. 
• Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station.
• Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. 
• Deep cleans restaurant equipment (tables, chairs, booths, soda and juice dispensers, coffee machines, etc.) as scheduled, or required; operates and maintains equipment as required in accordance with established guidelines and safety procedures.
• Completes assigned side work as directed.
• Knows and promotes current casino events and programs and can give guests directions to all casino areas.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.:

• Applicant must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• Minimum two (2) years of food server experience in a high-volume, full-service restaurant.
• Must have excellent customer service and interpersonal skills.
• Must be able to read, write, speak, and understand English.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have knowledge of table service procedures and table etiquette.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Available to work required schedule, which may include nights, weekends, holidays, and overtime as needed.

STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer

 

 

 

 

STARTING SALARY:Up to $35 per hour