Food Runner - Star Noodle - up to $1000 Signing Bonus - Na Hoaloha Ekolu
Lahaina, HI
About the Job
The ideal candidate for this position:
- Has experience working in customer service and/or the food service industry
- Can work a flexible schedule including:
- - Day Shifts
- - Evening Shifts
- - Weekend Shifts
- - Holiday Shifts
- Has a reputation for giving great service to guests and coworkers
- Is enthusiastic about sharing our exceptional service standards with our guests
- Can maintain a pleasant smile and demeanor throughout the shift
- Can handle multiple tasks at one time
- Is self motivated, especially under pressure
- Communicates Aloha in person and over the phone
- Has good problem solving skills
- Is able to pass and practice the Maui County Department of Liquor Test
- Is able to pass and practice the TiPS training course
Performance Expectations:
- Makes eye contact and greets guests with authentic enthusiasm
- Treats customers and co-workers with courtesy and respect
- Communicates to supervisors when help is needed to maintain customer service
- Is knowledgeable and able to answer guests questions
- Helps servers bus tables as needed, when able
- Is knowledgeable of the menu and able to answer guests questions
- Informs guests of daily specials while in line or seating the guests
- Positively responds to requests for assistance from co-workers and guests
- Remains within viewing of the door throughout shift
- Takes initiative to help in any area of the restaurant when able
Additional Tasks:
- Daily Tasks will include (but not limited to):
- Setting the dining room for service - lights, music, retail, menus, door, etc.
- Greet guests
- Seat guests - assign seating using digital reservation system
- Place reservations for guests using digital reservation system
- Assist guests with all requests (seek the right person to assistif need be)
- Assist staff with all requests (that don't interfere with job duties)
- Assisting host 1
- Setting Tables with napkins, plates and chopsticks before tables are sat
- Assist Checking out Take-out patrons
- Updating the floor plan in reservation system: dessert, check dropped, finished
Source : Na Hoaloha Ekolu