Food Runner, On-Call (Cane & Canoe) - Montage Hotels & Resorts and Pendry Hotel
Maui, HI
About the Job
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
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Montage Kapalua Bay is recruiting for an On-Call Food Runner to join our team:Set beachfront atop picturesque Kapalua Bay, this 24 acre-resort is the ideal destination from which to enjoy all of Maui. At Montage Kapalua Bay, you will feel embraced by genuine island hospitality and authentic culture. At every turn, the spirit of Hawaii merges with your own to create pono — a true sense of balance and harmony — as you relax and enjoy all-suite accommodations, inspired cuisine, championship golf, water sports, and a 30,000 square foot Hawaii inspired spa.
SUMMARY
The Food Runner position will require you to work as a liaison between the kitchen and the serving staff by conveying guest needs or issues in Montage Kapalua Bay's fine dining restaurant, Cane & Canoe. You will also be actively marketing yourself and the establishment through various social media outreach and staff outings. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:
- Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by venue managers and chefs
- Participating in weekly marketing requirements and outings and actively marketing the venue and yourself. You are encouraged to make weekly table reservations and build the venue database through networking and completing data cards and building and establishing personal clientele
- Commanding full knowledge of the menu and cooking preparations. Able to deliver food to guests at table accurately, while identifying and describing each plate
- Assisting in bussing tables or marking tables with appropriate silverware when necessary
- Cleaning of all equipment, tools, and supplies and maintaining equipment in good working order while following all procedures and policies set forth by the company, division, department and County health department
- Working as a team and effectively communicating with management, bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other associates
- Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
QUALIFICATIONS
- 2-years’ experience as a food runner in a similar restaurant environment
- Experience in and ability to meet marketing and social media requirements outlined by management using social media platforms such as Facebook, Twitter, etc. and an active participant in social media
- Must possess good attitude, attention to detail, and ability to work under pressure
- Excellent customer service skills and an in-depth knowledge of Spirits, Wine and Food are required
- Ability to read and write in English proficiently as well as having basic math skills and the ability to use a calculator
- Must be 21 years of age and must possess Tips and Food Handlers cards
PHYSICAL REQUIREMENTS
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to bend, stoop, squat and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment as well as delicate china and glassware. Up to 50 lbs. Also, you must be physically able to walk without assistance on various surfaces for an extended period of time. This position requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
The pay scale* for Food Runner is $21.75.
*The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.