Food Quality Assurance Manager - Reser's Fine Foods

General Summary: Responsible for implementing and monitoring corporate and local programs and policies that lead to the food safety and quality of all manufactured products. 

Benefits and Culture 

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs - https://www.resers.com/careers/#benefits 

Principal Duties and Responsibilities

1. Hires, trains and supervises the plant QA staff, manages QA staff hours and responsibilities. 

2. Ensures adequate staffing on all shifts to meet objectives of the food safety and quality systems.

Leads development of the QA staff; identifying training needs and planning for succession. 

3. Maintains records of monitoring to verify processes and products continuously meet program and policy requirements.  Analyzes data collected using quality tools to identify trends, potential issues and opportunities for improvement.

4. Implements processes of record review, process verification and validation, facility inspection and others to ensure the facility is always prepared for internal, external and regulatory audits.

5. Validates effective process controls and prerequisite programs. Co-ordinates Mock Recall and Food Defense assessments.

6. Writes, reviews and revises facility SOPs to align with corporate objectives. Updates Food Safety and Quality Plans as needed.

7. Conducts SQF verification activities ensuring policies, pre-requisite programs and SOPS are followed

8. Assists Research & Development in commercialization of new products and monitoring of new product launches.

9. Participates in facility leadership team meetings providing quality data and technical perspective

10. Works with corporate Technical Directors and Operations management to create a study plan for facility process improvements. 

11. Presents the facility’s food safety and compliance records and programs to regulatory agents, internal auditor and external auditors including SQF and customers.

12. Provides the Platform Quality Director with detailed facility updates including monthly reports.

13. Participation in efforts of Continuous Improvement in quality and food safety at the facility.

14. Adding employee Safety reference and / or contribution to facility Safety programs.

15. Manage budget of the department.

Job Specifications

1. B.S. in Food Science/Technology, Microbiology or related field or a minimum 8 years in a progressive quality assurance or equivalent position is required.

2. 3+ years supervisory position in a food business, or related field. 

3. Ability to communicate clearly with all levels of co-workers and management to express complex ideas and situations concisely in written, verbal and electronic modes.

4. Proficient computer skills; e-mail, Word, Excel; LX, PKMS helpful.

5. HACCP, PCQI Certifications are required, SQF and Internal Auditor certifications are preferred.

Working Conditions

1. Food processing, warehouse and food laboratory environment.

2. The environment may be wet or dry and temperatures may range from 25oF to 110oF.

3. Exposure to hazardous materials.

4. Ability to climb ladders, bend, reach and occasionally lift of up to 40 lbs. may be required. 

5. Production demands may require overtime and/or evening or weekend scheduling.

This position is eligible for a bonus based on company goals/performance.

Recipe for Success

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.