Food and Beverage Supervisor - Oxford Suites

Wage & Job info: 

The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

The primary responsibility of the Food and Beverage Supervisor is the operation of the food and beverage production and service including the purchasing of all food and beverage while maintaining sanitation and cleanliness standards. In addition the Food and Beverage Supervisor is responsible for the training and development of the restaurant staff.   

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times. 

Food and Beverage Service (30%): Supervises and oversees the daily activity of the food & beverage staff.  Working with the F&B Manager determine labor needs and adjust staffing levels; prepare assignment sheets for restaurant staff and determine duties for remaining staff.  Hold staff meetings to communicate information and update and listen to staff concerns or comments. Trains and evaluates staff in accordance to Company standards.  

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations.  Report any maintenance repairs needed immediately to their supervisor or General Manager. 

Operations and Administration (30%): Establish, conduct and maintain standards of quality control for regularly scheduled kitchen, lounge and restaurant sanitation and cleaning programs ensuring all equipment and furnishings are kept clean and that all food-contact areas are sanitized at least once daily; select and provide proper equipment and supplies to ensure foods are cooked and stored to safe health standards; order food, beverages, supplies and control inventory.  Work with the F&B Manager to develop, plan, implement and follow through on programs and procedures to benefit the Company.  Attend hotel management meetings.  Prepare and review daily, weekly and monthly reports (food and beverage budgets, cost controls, labor, sales targets, etc.).  Work closely with the sales department to provide catering for meeting room clients. 

Guest Relations (30%): Interact, acknowledge and greet guests as they enter the lounge, exchanging their beverage voucher for a beverage. Identify issues and resolve problems.   Detect and act on customer inebriation, as trained.  Maintain integrity, confidentiality, and sensitivity when working with both internal and external guests. 

Other (10%): Communicate effectively with all hotel staff to ensure smooth delivery of services.  Coordinate with front desk, maintenance staff and General Manager on things requiring attention. Other duties as necessary. 

COMPETENCIES 

• Professional Appearance -  Presents a professional and polished look 

• Results Focused  – Consistently delivers results 

• Customer Service – Understands and meets the needs of customers 

• Team Orientation – Works cooperatively with others, assisting voluntarily 

• Managerial Focused – Guides people and processes to achieve objectives 

• Stress Management – Exhibits self-awareness and self-control in pressure situations 

• Problem Solving – Sees and is able to define problems and find causes 

• Company Character – Supports company vision and values 

EDUCATION & EXPERIENCE 

• High School Diploma or GED preferred 

• 1+ years of supervisory experience 

• Food handler’s license and liquor server permits as required by state law (or ability to obtain) 

• Hospitality / hotel work experience preferred 

JOB REQUIREMENTS 

• Proof of eligibility to work in the United States 

• Reliable transportation to and from work 

• Ability to work a flexible schedule including evening, weekends and holidays 

• Reliable and consistent attendance 

PHYSICAL REQUIREMENTS 

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently 

• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects 

• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis 

• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) 

• Must be able to climb stairs both inside and outside in a variety of weather conditions 

The Oxford Collection of hotels is proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment? We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. 

All offers are contingent on preemployment screening.