Food & Beverage Supervisor - The Wisconsin Country Club
Milwaukee, WI 53223
About the Job
- Recruit, train, and supervise food and beverage staff.
- Schedule and allocate tasks to ensure efficient operation.
- Handle disciplinary issues and motivate the team to achieve high standards.
- Ensure that all food and beverage services meet or exceed established quality and service standards.
- Ensure proper wine service and knowledge is passed on to service staff.
- Monitor and maintain cleanliness and hygiene in dining and service areas.
- Implement and enforce health and safety regulations.
- Interact with customers to obtain feedback and address concerns.
- Resolve customer complaints promptly and professionally.
- Implement strategies to enhance the overall dining experience.
- Monitor and control expenses to maximize profitability.
- Prepare budgets and financial reports for the food and beverage department.
- Implement cost-control measures without compromising quality.
- Manage inventory levels and order supplies as needed.
- Control stock levels to minimize waste and maximize profitability.
- Coordinate with suppliers to ensure timely and cost-effective deliveries.
- Coordinate and oversee special events, banquets, and catering services.
- Collaborate with event planners and clients to ensure successful events.
- Ensure all staff are well-prepared for events and provide exceptional service.
- Provide ongoing training to staff on service standards and procedures.
- Keep abreast of industry trends and innovations.
- Foster a culture of continuous improvement within the team.
Qualifications:
- Knowledge of wine and elevated service of beverages.
- Knowlege of service standards and ability to enforce them.
- Proven experience in a supervisory or managerial role in the food and beverage industry.
- Strong leadership, communication, and organizational skills.
- Knowledge of food safety and health regulations.
- Ability to work flexible hours, including weekends and holidays.
About The Wisconsin Country Club:
Located just outside of the city, The Wisconsin Country Club is home to one of the most challenging and beautiful 18-hole golf courses in the area. It's Harry Smead/David Gill design features tree-lined fairways, intricately contoured greens, and well-positioned bunkering. In addition, Members enjoy an excellent court experience with 4 hard tennis courts and 6 pickleball courts available for open play, clinics, and socials. Our heated Junior-Olympic-sized pool is open seasonally and features a kiddie pool, slide, and full-service snack bar. For our health-conscious members, our Fitness Center is open daily and features a variety of specialty equipment. A year-round social calendar and dining operation ensure all Members enjoy their home away from home.