Food & Beverage Shift Manager - Buffalo Run Casino & Resort

Miami, OK 74354

Position Purpose:
To ensure a courteous, elegant, and efficient dining experience to guests.

Responsibilities/Duties/Functions/Tasks:

Responsible to oversee all front house activities and operations.
Ensure that staff members are familiar with all menu items, ingredients, specials, and prices.
Investigate and resolve guest complaints.
Establish controls to minimize waste and theft.
Ensure that all food safety ordinances and regulations are followed.
Ensure the highest standards of cleanliness, safety, and guest satisfaction.
Verify legal age (21) of patrons ordering alcohol.
Ensure compliance with ABLE Commission Rules and Alcohol Sale & Distribution Procedures.
Forecast staffing, hire, train, and schedule staff to ensure staffing levels are adequate for business needs.
Evaluate, coach, and mentor employees as often as necessary to ensure successful operations.
Enforce agency rules and departmental policies and procedures.
Execute payroll and performance management responsibilities as required.
Manage departmental budget. Evaluate sales and recognize trends in order to recommend business strategies and promotions that lead to increased revenues and profitability.
Ensure compliance with Tip Reporting Procedures and Title 31 requirements.
Perform other duties as assigned.

Qualifications:

Requires a minimum of 2 years of prior management experience and 3 years in a fine dining atmosphere.
Must be at least 18 years old.

Special Position Requirements:

Work Requirements:

Requires problem solving skills, ability to communicate effectively and supervise others, operate a desktop computer.
Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis.
Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.

Source : Buffalo Run Casino & Resort