Food & Beverage Manager - Buffalo Run Casino & Resort
Miami, OK 74354
About the Job
Position Purpose:
- To ensure a courteous, elegant, and efficient dining experience to guests.
Knowledge, Skills and Abilities:
- Responsible for overseeing all activities and operations in all of our F&B venues.
- Works with and assists F&B Supervisors and F&B Shift Managers with operations of their venues.
- Ensure that Team members are familiar with all menu items, specials, and prices.
- Investigate and resolve guest complaints.
- Establish controls to minimize waste and theft.
- Ensure that all food safety ordinances and regulations are followed.
- Ensure the highest standards of cleanliness, safety, and guest satisfaction.
- Verify legal age (21) of patrons ordering alcohol.
- Ensure compliance with ABLE Commission Rules and Alcohol Sale & Distribution Procedures.
- Establish onboarding and training checklists for each position. Follows up with new Team Members to ensure they receive proper training.
- Forecast staffing, hire, train, and schedule team members to ensure team member levels are adequate for business needs.
- Evaluate, coach, and mentor Supervisors, Shift Managers and Team Members as often as necessary to ensure successful operations.
- Enforces departmental policies and procedures.
- Performance management responsibilities, including performance reviews, one on one’s, and 90 day reviews.
- Manage departmental budget. Evaluate sales and recognize trends in order to recommend business strategies and promotions that lead to increased revenues and profitability.
- Ensure compliance with Tip Reporting Procedures and Title 31 requirements.
- Perform other duties as assigned.
Education/Qualifications:
- Requires a minimum of 3 years of prior management experience and 3 years in a fine dining atmosphere.
- Must be at least 18 years old.
- Requires Food Handler's Permit.
Licensing:
- Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Shift: Wed - Sat (4PM-12AM) and Sun (10AM - 6PM)
- Requires problem solving skills, ability to communicate effectively and supervise others, operate a desktop computer. Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgement:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
Source : Buffalo Run Casino & Resort