Food & Beverage Manager - Black Desert Resort
Ivins, UT 84738
About the Job
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description:
Black Desert Resort, located in the stunning landscape of Southern Utah, offers a unique luxury experience amidst breathtaking natural scenery. Our resort features a championship 19-hole golf course designed by Tom Weiskopf, luxurious accommodations, and a variety of amenities including upscale dining options, a state-of-the-art conference center, spa, and retail options. We cater to discerning guests seeking a unique and high-end experience, offering them impeccable accommodations, world-class amenities, and an unforgettable stay. As a valued member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us at Black Desert Resort, where your career is not just a job but an immersive experience in a desert oasis that captures the spirit of Ivins, UT. Your journey toward a fulfilling career in this unique setting starts here. Welcome to a workplace as extraordinary as the landscape that surrounds it!
Overview:Location Description:
Black Desert Resort offers a luxury dining experience amidst the breathtaking scenery of Southern Utah. Featuring world-class restaurants, exceptional service, and creative cuisine, the resort delivers memorable dining experiences to its guests. This position plays a critical role in ensuring the highest standards of hospitality and operations within the Food & Beverage department.
Job Summary:
The Food & Beverage Manager oversees front-of-house operations for the restaurant, ensuring seamless service, guest satisfaction, and efficient team performance. Reporting to the Restaurant General Manager, this role involves managing daily service operations, training staff, and maintaining high standards of guest experience. The Food & Beverage Manager collaborates with the culinary team and other departments to align service excellence with operational goals.
Job Specification:
Location: Onsite at Black Desert Resort
Shift & Schedule: Year-Round / Full Time
Pay Range: $56,000 - $64,000 This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Why Join Us:
- Competitive Salary and Benefits: Comprehensive health insurance, retirement plans, employee dining room, paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
- Dynamic Environment: Lead a front-of-house team in a luxury dining environment.
- Career Growth: Opportunities for advancement within the resort’s Food & Beverage operations.
Job Responsibilities but not limited to:
- Under the direction of the restaurant GM, help oversee daily front-of-house operations to ensure seamless and exceptional guest service.
- Train, mentor, and manage front-of-house staff, fostering a positive and professional work environment.
- Monitor service quality, addressing guest concerns and ensuring timely resolution.
- Collaborate with the culinary team to ensure menu knowledge and synchronization between front-of-house and back-of-house operations.
- Help manage staff schedules, ensuring adequate coverage while controlling labor costs.
- Conduct daily pre-shift meetings to communicate service standards, promotions, and operational goals.
- Maintain compliance with health and safety regulations, including sanitation and alcohol service policies.
- Assist the Restaurant General Manager in developing and implementing service policies, procedures, and training programs.
- Ensure accurate and efficient handling of POS systems, billing, and guest transactions.
- Monitor inventory levels for front-of-house supplies and order as necessary.
- Lead efforts to meet or exceed revenue and cost management goals while delivering outstanding guest experiences.
Qualifications:
- Minimum of 3 years of front-of-house experience in a fine dining or upscale restaurant, with at least 1 year in a supervisory or management role.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills, with a passion for guest service.
- Knowledge of food and beverage operations, including wine and spirits.
- Familiarity with POS systems, reservation platforms, and inventory management software.
- Ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.
- Certification in food safety and responsible alcohol service is a plus.