Food and Beverage Manager - Lodgeworks
Austin, TX 78758
About the Job
Pay Range: $55,000-$65,000
LodgeWorks is actively hiring for a Food & Beverage Manager
LodgeWorks is a privately held hotel development and management company. While our name isn't on the hotels themselves, our extraordinary culture is at the heart of our 18 hotels — including our award-winning Archer Hotel boutique collection and our portfolio of other great brands with familiar names, such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
We're thrilled to be considered industry innovators with a rich 35+ year history. Yet, what we are most proud of is the strong family culture we have developed and maintained while growing to 950+ employees nationwide. At LodgeWorks, hospitality is more than just the industry in which we work; it defines everything we do. Maybe it's because we're grounded in Midwestern hospitality (our home office is in Wichita, Kansas, while our hotels are scattered across the U.S.). Or maybe it's because we actively work to make hospitality (with each other, our guests, our clients and partners) the foundation upon which everything is built.
Job overview
Our Food & Beverage Manager delivers an exceptional experience for our team members and guests every day. They oversee the day-to-day operations of their restaurant, bar, and meeting and events with the goal of delivering excellence in all areas of service and hospitality and providing the highest quality food and beverage to our guests. They take pride in developing our people and providing opportunity for growth.
The day-to-day
- Coordinate, supervise and direct all restaurant operations in conjunction with the General Manager to maintain a profitable and high-quality operation, with exceptional service levels.
- Monitors work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations so that they excel in their current role and are prepared for future career opportunities.
- Maintain revenue and payroll budgets; meet budgeted productivity while keeping quality consistently high.
- Ensure that all personnel and systems function efficiently so that guests' expectations are surpassed.
- Operate, manage, oversee and supervise all aspects of operations on a daily basis.
- Promotes excellent guest service and handles guest concerns in a prompt and professional manner.
- Communicate and execute directives from corporate senior management.
- Assists with marketing promotional programs to build restaurant sales.
- Ensure that the restaurant meets or exceeds the highest standard of all license and health department requirements.
- Performs and understands managerial
- Assist and ensure that all meetings and events are serviced and prepared to the clients and hotels standards.
- Maintain budget costs of goods, labor and operations.
- Maintain balance between administrative duties without compromising presence and visibility on the floor.
- Maintain regulatory compliance.
- Consistently follow and enforce company policies and procedures.
- Represent the company in relevant professional organizations.
- Perform additional duties as assigned or deemed necessary for effective business operations.
Who you are
- A team player with a heart for hospitality.
- Entrepreneurial at heart and innovative in mind.
- A long-term thinker.
- Customer-focused, with guests, clients and employees at the forefront of your thinking.
- Nimble and able to adapt to change quickly.
- Committed to sharing and togetherness and value the family mindset of our organization.
- Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
- Professionally experienced in a management role.
- Motivated to work directly with customers and clients.
- A leader by example, ready to motivate and inspire others.
- Resourceful, with good judgement, plus excellent social communication and organizational skills.
- Able to manage multiple projects at one time and respond quickly to the fast-paced restaurant culture.
- Capable of exerting up to 40 pounds of force occasionally.
- Capable of standing for an entire shift or for an extended amount of time.
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
- Determined to maintain regulatory compliance.
- Driven to ensure that customer service is held to a high standard and that dining experiences surpass guest expectations.
- A plus: Bachelor's degree or higher with 3 - 5 years of restaurant experience.
- A must: Minimum of 1 - 2 years' management experience in a fast-paced dining establishment.
Benefits
We are proud to offer competitive wages and the following benefits for full-time employees:
- PTO
- Hotel and restaurant discounts available at select LodgeWorks properties
- Health, vision and dental benefits
- 401(k) plans with matching contributions
- Paid Holidays
- Short-term and long-term disability (company sponsored)
- Referral bonuses
- Flexible spending accounts
LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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