FOH Shift Manager - Tribute - 30hop

Tribute Eatery & Bar in Coralville, IA is hiring a FOH Shift Manager to join our team. Take your career to the next level as an FOH Manager in our dynamic, fast-paced restaurant environment!

Tribute is a full-service eatery and bar with a unique spin on your beloved culinary classics paired with exceptional handcrafted cocktails. When guests walk in, they're greeted with open arms by our charming and energetic staff. Join us in helping make Tribute Eatery & Bar a charming, high-energy atmosphere for guests that celebrate the good times.

What does Tribute provide to you? Be a part of our growth and provide exceptional service to our guests! Tribute Eatery & Bar is expanding to Ankeny, IA in 2025. You'll have access and experience from leaders and owners where you can share your ideas that not only can improve Tribute, but all locations in the network. This is a great opportunity for someone looking to grow into an AGM or GM in the future.

Schedule: Full-time with weekend availability– Friday, Saturday, and Sunday availability is a requirement

• 3-4 FOH Managing shifts per week
• Serving/Bartending shifts as needed

Pay: $20 per hour and up based on experience

Accountabilities:

• Assist General Manager and Assistant General Manager with leading front-of-house pre-shifts rallies.
• Assist with all accountability standards such as: daily duties, server phase work, bar phase work etc.
• Oversee the performance and job functions of the FOH staff during FOH Managing shifts

Essential Functions:

• Working FOH staff shifts, ensuring the team is winning on FAST & FRIENDLY service!
• Assist with providing the necessary tools/checklists for front-of-house staff to effectively set the stage of the restaurant and ensure readiness & presentability
• Assist with the success and growth of front-of-house staff
• Monitor the productivity, performance & urgency of team members most notably our commitment to FAST & FRIENDLY service
• Be comfortable and ready to work in any FOH role (host, bar, serve, assist expo) when needed
• Monitoring equipment and facility repair/cosmetic needs and reporting any issues to the AGM & GM
• Actively engage our guests by making personal touches and be the face of Tribute. Create raving fans!
• Ensure the satisfaction of our guests, with genuine empathy hear their concerns and use comping privileges as necessary
• Take the 15 Rules of Hospitality to heart. Display them, coach them, encourage & enforce them

Expectations:

• Communicate with AGM and GM, asking for help when necessary.
• Maintains a clean and presentable appearance, values your professional presentation
• Moves with a sense of urgency set the tone for the shift. Brings a positive attitude & energy to work
• Owns their shift. Does not leave with things undone or disheveled
• Have the hard conversations with the AGM or GM, when someone is not performing to our standard course
• Must be willing and able to work past scheduled hours in cases of call-ins and unexpected business spikes
• Know and use the core values to manage and make decisions, and inspire others to do the same
• Run shifts with a main focus on the guest experience. Prioritize and use time wisely balancing floor vs. ongoing duties
• Communicate effectively with team members on all levels be it via face-to-face, 7Shifts, meetings, or Slack
• Join weekly store level meetings

Requirements:

• At least 2 years of relevant restaurant experience
• Must be 18 years of age or older
• Must be able to pass the IOWA Program for Alcohol Compliance Training
• Prolonged periods of standing and walking
• Must be able to lift and carrying trays or other items up to 40lbs

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