Everyone is welcome here. Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there's no limit to what we can achieve.

IN A NUTSHELL…

We are looking for an energetic and professional Retail Operations Manager to coordinate and manage our FL Store Operations. The Operations Manager serves as subject matter expert and serves as an operations mentor for Operational Specialist & Assistant Store Operations Managers, by writing standard operating procedures, analyzing data, and identifying opportunities to improve store performance, procuring resources, and ensuring stores adhere to all applicable laws and regulations. In addition, the Operations Manager will conduct operational audits to include; cash, inventory, expense reports, customer and employees while providing weekly/monthly/quarterly recaps. The Operations Managers will be an expert communicator and closely collaborate with all cross functional partners within the organization.

This position is supporting our Surterra Wellness brand. Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

• Communicate operational directives and collect applicable reporting from Assistant Store Operations Managers  
• Ensure all FL store operations are carried out according to standard operating procedures  
• Improve operational management systems, processes, and best practices  
• Assist in inventory control and oversee store efficiency of inventory processes  
• Write and maintain up to date Retail standard operating procedures  
• Ensure FL retail stores remain compliant with all laws and applicable regulations  
• Assist in execution of strategic and operational objectives  
• Analyze operational metrics and implement improvements solutions  
• Identify next generation operational improvements to increase revenue, staff experience, customer experience and overall efficiency  
• Perform quality controls and monitor retail KPIs by conducting operational store audits
• Other duties as assigned

EXPERIENCE AND SKILLS YOU'LL BRING

Required

• Age 21 or over
• High School Diploma or equivalent
• Valid Government-Issued Photo ID
• Strong working knowledge of MS Excel, data capture, analysis, & formulation
• 3-5 years of proven work experience as Operations Manager or similar role  
• Knowledge of organizational policies and operations management  
• Very strong technical writing skills  
• Expert attention to detail
• Solution-orientation
• Familiarity with business and financial principles  
• High emotional intelligence and social perceptiveness
• Excellent communication skills both written and verbal 
• Leadership ability
• Ability to work calmly under pressure  
• Outstanding organizational skills  

Preferred

• Degree in Business, Operations Management, or related field 

PHYSICAL REQUIREMENTS

• Ability to stand for prolonged periods of time, and perform weighing, counting, calculating, and computer processing operations.  
• Ability to perform repetitive movements & tasks. 
• Ability to travel up to 50% of time  

YOU WILL BE SUCCESSFUL IF YOU…

• Are self-motivated; micro-managing isn't fun for anyone
• Roll your sleeves up and do the work; strategy is important, but so is getting stuff done
• Can work fast and be flexible; our industry is always changing
• Strong attention to detail
• Solution-orientation
• Play nice with others; we collaborate with each other a lot
• Think creatively; sometimes, the "traditional" solution isn't the best one

WHAT YOU GET

• Employee discount
• Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored well-being programs
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• Tuition Reimbursement Programs
• Pet Insurance

PARALLEL IS UNITED BY OUR VISION, Mission, & Values

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Disclaimer

Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time.  Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment-at-will status of Parallel associates.