Flooring Sales Specialist at REGENT FLOOR COVERING
PENNINGTON, NJ 08534
About the Job
Your primary responsibility is to provide expert sales and customer service to clients seeking all types of flooring including carpet, hardwood, vinyl, laminate and tile.
Key Responsibilities:
1. Customer Consultation: Engage with clients in-person, over the phone, or through digital channels to understand their flooring requirements. Provide personalized recommendations based on their preferences, lifestyle, and budget.
2. Product Knowledge: Demonstrate a deep understanding of various flooring materials (e.g., hardwood, LVP, tile, carpet), Stay up-to-date with industry trends and product innovations.
3. Sales and Negotiation: Effectively present product options to customers, highlighting features, benefits, and cost implications. Handle price negotiations professionally to reach mutually beneficial agreements.
4. Quotations and Proposals: Prepare accurate quotes and proposals based on customer requirements. Detail all aspects of the products, services, and associated costs to ensure transparency.
5. Customer Service: Provide exceptional customer service throughout the sales process, ensuring that clients' questions, concerns, and follow-up requests are addressed promptly and professionally.
6. Project Coordination: Collaborate with installation teams, contractors, and other stakeholders to ensure seamless project execution. Coordinate product deliveries and installations, ensuring timely completion.
7. Showroom Maintenance: Keep the showroom organized and presentable, ensuring all products are accurately labeled and well-displayed.
Qualifications and Skills
- Must have 3+ years flooring sales experience
- Ability to work independently and collaboratively as part of a team
- Proficient in Word, Excel and Email Software
- Exceptional negotiation and closing abilities.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Reliable transportation
Full-Time Position in Pennington, New Jersey
Company offers paid time off, holiday pay, health insurance and 401k.