Floating Teller- Member Service Representative - Kohler Credit Union

No Experience Necessary! Kohler Credit Union is on the lookout for enthusiastic individuals eager to make a difference. If you want to work for a company that celebrates your uniqueness, prioritizes your growth, and supports a healthy work-life balance, Kohler Credit Union is excited to invest in your future.

Position Overview: Are you dedicated to providing outstanding service and forging meaningful connections? As a Floating Teller/Member Service Representative (MSR) at Kohler Credit Union, you will play a crucial role in delivering exceptional experiences to our members across our Central Branches, with your primary location being Taylor Drive- Sheboygan. You will engage with members, assess their financial needs, and recommend products and services that enhance their financial well-being. Your professionalism and attention to detail will ensure smooth and accurate member transactions.

Key Responsibilities:

• Foster Member Relationships: Build strong connections by identifying ways to help members achieve their financial goals with KCU products and services.
• Meet Performance Goals: Strive to exceed key performance metrics related to cross-selling, accuracy, and member service excellence.
• Maintain Operational Integrity: Follow all operational and security protocols for account management and transactions.
• Effective Communication: Engage clearly and professionally in person, via email, and over the phone.
• Accurate Transaction Processing: Execute member transactions with precision and efficiency.
• Cash Management: Securely manage your cash drawer, adhering to all controls and procedures.
• Continuous Learning: Stay updated on all Teller/Member Service Representative responsibilities and actively participate in training and development opportunities.

Qualifications:

• High School Diploma or GED required.
• No prior financial service experience needed.
• Basic math and computer skills.
• Experience interacting with the public is a plus.
• Cash handling experience is preferred but not mandatory.

What We Offer:

• Competitive Compensation: Starting at $17.50/hour or more, based on experience, plus an additional $1.00/hour for floating positions.
• Comprehensive Benefits: Medical, Dental, Vision, 401k, Life Insurance, Health Savings Account, Flexible Spending Account, and generous Paid Time Off.
• Educational Reimbursement: Support for furthering your education through our reimbursement program.
• Thorough Training: Comprehensive onboarding training to set you up for success.

Travel Requirements:

• Willingness to travel to various branches in the area.
• Reliable transportation is a must.

Work Hours:

• Hours will vary based on branch coverage needs.
• Typical shifts are from 8:15 AM to 5:15 PM or 8:45 AM to 5:15 PM.

At Kohler Credit Union, we are dedicated to both our members and our team. Join us in enhancing the financial well-being of our community. Apply today and bring your passion for service and integrity to our team!