Floating General Manager (Multifamily) - Up to 90% National Travel Required - Trinity Property Consultants, LLC

At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment, we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Salary: $70K - $95K annual base, based on experience and location, with additional bonus potential.

Travel Requirement: This role requires extensive travel of up to 90%, nationwide, including overnight stays. This team member must reside near an airport to support frequent travel needs.

Job Description:

• Assist in a management capacity within a portfolio of real estate.
• Travel to assigned properties which may be out of state to aid in the day-to-day property operations and management activities.
• Achieve the highest possible net operating income through effective cost control and collections efforts.
• Maintain high occupancy levels.
• Develop marketing plans while remaining informed of market conditions and understanding competitive pricing.
• Prepare and render all requested operational and financial data to your Regional Manager in a timely manner.
• Maintain a high-quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential.
• Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals.
• Lead daily/weekly inspirational and directional team meetings.
• Deliver exceptional customer service by actively listening to customer needs, resolving issues and concerns promptly, and ensuring a positive experience at every interaction.
• Oversee and support maintenance team members by monitoring performance and providing guidance to ensure efficient operations and high-quality maintenance services.
• Ensure that all physical aspects of the property are fully operational and safe.
• Schedule vendors to ensure that all vacant units are kept ready for occupancy.
• Visually inspect grounds, buildings, and apartment units on a regular basis.
• Complete and analyze market surveys.
• Other related tasks as needed.

Special Requirements:

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel:

• This role requires extensive travel of up to 90%, including overnight stays.
• This position is a full-time position and will require availability to work nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

Essential Functions:

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

• Handle high stress situations effectively.
• Exhibit strong leadership skills.
• Excellent communication skills.
• Superior collection skills.
• Administrative and organizational skills.
• Time management skills and ability to prioritize wisely.
• Customer service orientation.
• Strong sales background.
• Knowledge of state law as it relates to fair housing.

Qualifications:

Computer Skills:

• Intermediate computer and Internet knowledge.
• Intermediate knowledge of MS Word, Excel, and Outlook.
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check.

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

Education:

• High school education or equivalent is required.
• CPM, CAM, RMP, or CMCA Certifications are preferred but not required.
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions.

Professional Experience:

• Minimum of one year’s experience as a Property Manager in the Multifamily Industry is required.