Flight Operations Scheduler - Hire Aviation Staffing Solutions LLC
Melbourne, FL 32935
About the Job
This is a full time/direct hire position offering a competitive salary with full benefits package.
Title of Position Flight Operations Scheduler
Employment location: Melbourne, FL
Job Description
- This full-time position at a well-established Flight School will work as a hybrid position. It will encompass duties from the Dispatcher as well as assisting the Flight School's Student Success Manager.
Duties and Responsibilities:
- Manage the Flight Operation Schedule
- Plan and Coordinate with Student Success Manager course of action for our Accelerated Students to keep them on track.
- Communicate schedule changes to Instructors and Students in a timely manner through proper channels.
- Resolve scheduling conflicts or issues that arise, through proper channels, following Core Processes.
- Possess Knowledge of Fleet and coordinate planned and unplanned fleet maintenance.
- Maintain and optimize the daily, weekly, and monthly flight schedule.
- Manage Customer Accounts and Assist Customers with Flight Training Goals. Communicate any Customer issues with the Flight Operations Manager.
Qualifications:
- Strong time management skills with the ability to prioritize tasks effectively
- Excellent analytical and problem-solving abilities
- Proficient in using scheduling software or tools
- Strong communication skills, both written and verbal
- Ability to work well under pressure and meet deadlines
Note: This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required.
The dispatch-scheduler is a customer-facing position responsible for the daily flight schedule, dispatching, tracking, student progress and adjusting flights as needed.
Essential Functions:
- Answers phone calls and emails
- Additional duties as assigned by Flight Operations Manager
- Ensure students have all Federal required documents to flight train.
- Dispatches and monitors all aircraft. May be asked to fill in from time to time.
- Maintains inspection time remaining reports for the Aircraft Maintenance Department
- Generates and disburses Flight Dispatch and Maintenance Reports.
- Uphold and enforce company's Safety Management System procedures and guidelines.
Requirements:
- High school diploma or equivalent with 2-4 years' experience or Associate degree with 0-2 years' experience.
- Customer service experience, working with individuals with diverse backgrounds and experience levels
- Strong computer skills
- High attention to detail
- Ability to prioritize tasks and manage time effectively
- Can work well independently and with a team
- Punctual and reliable
- Strong communication and interpersonal Skills
- Proficiency in MS Excel
- Ability to work as a solid contributing member of a team as well as operate independently, effectively interact will all levels of management, demonstrated attention to detail and acting with a sense of urgency
- Must be able to obtain an Airport Identification Badge.
- Duties, responsibilities and activities may change at any time with or without notice.
- Hire Aviation is an Equal Opportunity Employer and Recruiting Agency. It is our policy, from recruitment through employment, to provide equal opportunity at all times without regard to age, race, creed, color, national origin, gender, disability, marital status, or sexual orientation.
Source : Hire Aviation Staffing Solutions LLC