Flight Operations Dispatcher - Hire Aviation Staffing Solutions LLC

This is a full time/direct hire position offering a competitive salary with full benefits package.

Title of Position: Flight Operations Dispatcher

Employment location: Melbourne, FL

Job Summary:

• This full-time position at company flight school will encompasses the duties of a Dispatcher with an additional customer service role.
• The individual will be responsible for the successful day-to-day flight, ground, and simulator dispatching and training operations.
• The Dispatcher understands their daily duties and activities should consistently lead to safe and successful training flights.
• General Administrative duties to include but not limited to answering phone calls and emails, filing and maintaining paperwork, checking accuracy of paperwork and documents related for Flight Operations.
• Must possess strong customer service and soft skills preferred (time management, interpersonal skills, adaptability, works as a team player) Aviation experience preferred but not required.

The Flight Operations Dispatcher position at the company flight school includes, but is not limited to, the following responsibilities:

Duties and Responsibilities:

• Prioritize safety above all.
• Maintain and optimize the daily, weekly, and monthly flight schedule.
• Dispatchers provide customer service and deal directly with current and potential student customers:
• Manage customer billing and communication to include sales calls and collecting payment.
• Check lessons out and in for students at the beginning and end of the lesson block and ensure customer payment for all flights.
• Manage customer accounts and assist customers with flight training goals. Communicate customer issues with flight operations leadership.
• Assist with the scheduling and observation of all company accelerated flight training programs in support of the SSM.
• Support the Flight Operations Manager and assist with execution of all company directives
• Coordinate scheduled and unscheduled fleet maintenance with the Flight and Fleet manager(s).
• Maintain the facility within company standards.
• Maintain knowledge of the scheduling and billing software systems.
• Perform general office duties and administration.

Qualifications:

• Holds appropriate experience, certificates, and appointments.
• Represents and upholds company Core Values.
• Self-starter: motivated, team focused, and results driven.
• Strong presentation, organizational, and time management skills.
• Outstanding verbal and written communication skills.
• Proficient in the use of MS Office and Flight Schedule Pro

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed