Fleet Services Shop Supervisor - NAS-Four Seasons Produce

The Shop Supervisor is responsible for overseeing the daily operations of the Fleet Services Department. This role includes managing a team of technicians, ensuring efficient workflow, maintaining high-quality standards in vehicle repairs, developing, implementing, and delivering training programs for diesel technicians, and fostering a safe work environment. The ideal candidate will have strong leadership skills, extensive diesel and automotive repair knowledge, and a commitment to continuous improvement.

Schedule: Monday - Friday 7:00 am - 4:00 pm, with occasional night and weekend responsibilities

Location: Ephrata, PA (onsite)

What you get to do as a Fleet Services Shop Supervisor

Training:

• Design and develop training materials and programs tailored to the needs of diesel technicians.
• Conduct hands-on training sessions, workshops, and seminars on diesel engine systems, diagnostics, repairs, and maintenance procedures.
• Evaluate trainees' performance and provide constructive feedback to enhance their skills and competencies.
• Collaborate with management to identify training needs and gaps in technician knowledge.
• Maintain training records and documentation to track progress and compliance.

Supervision and Leadership:

• Lead efforts to ensure complete and timely repairs and services, while meeting safety and regulatory requirements, of the Sunrise Transport, Inc. fleet of vehicles and Outside Customer repairs.
• Conduct regular performance evaluations and provide constructive feedback.
• Review/audit work orders regularly to ensure the accuracy of information entered by Vehicle Maintenance Associates.
• Maintain accurate record keeping of vehicles, equipment, repairs, and services within the Fleet Service asset system (TMT)
• Set a consistent example for others in management effectiveness, leadership style, communication, and integrity. Lead by example, model Core Values and set a positive standard for performance to be followed by fleet service staff.

Operational Management:

• Oversee daily shop operations, ensuring adherence to safety and quality standards.
• Monitor workflow and productivity to optimize efficiency and minimize downtime.
• Maintain an organized and clean shop environment.

Quality Control:

• Ensure all repairs and maintenance tasks are completed to company standards and industry regulations.
• Review and approve work orders and estimates before service completion.
• Conduct regular inspections of vehicles and maintenance records.
• Safety and Compliance:
• Enforce safety protocols and procedures to create a safe working environment.
• Ensure compliance with OSHA regulations and company policies.
• Conduct safety training and drills for shop personnel.
• Reporting and Communication:
• Communicate regularly with the Fleet Manager regarding shop performance, challenges, and needs.
• Prepare reports on shop activities, including work completed, technician performance, and equipment maintenance.

What you bring

• Ideally, 10 years of experience as a diesel mechanic or knowledge equivalency
• Ideally, previous management experience in a similar work environment/industry
• Electronic diagnostic systems experience
• Working knowledge of refrigeration systems
• Adequate computer skills (Microsoft Office, Vehicle Maintenance Software, Dashboard systems, etc.)
• Demonstrated ability to analyze problems, effectively plan and make sound decisions
• Proficient verbal and written communication skills
• Strong interpersonal and organizational skills
• Minimum of High School Diploma or equivalency
• Class 7 State Inspection Certification
• Commercial Driver's License preferred with endorsements
• EPA 608 & 609 certifications is a plus
• Proven experience in training or mentoring technicians is preferred

What We Offer

• Comprehensive medical, dental, and vision coverage
• Earned Wage Access - flexible access to wages before payday
• Paid time off and holidays
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Company life insurance & voluntary life insurance
• Short-term and long-term disability
• Additional benefits include tuition reimbursement, wellness program, employee assistance program, Success Coach, and more!

Who We Are

We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast regions. We partner with local growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our Drivers to deliver to independent retailers, natural food stores, and food co-ops.

We care about our associates and are committed to a healthy, diverse, and inclusive work environment.

All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state and local laws.

Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.