Fire Sprinkler Repair Technician - Guardian Fire Services
Santa Ana, CA
About the Job
Fire Sprinkler Repair Technician
Join the Fire Safety First Team!
FSF has been successful in serving SoCal's fire protection needs for nearly 50 years. Since then, we have grown into a dynamic team of creative minds and professionals with years of industry practice. FSF offers a fun and collaborative work environment where individuals are given the opportunity to learn and grow!
Job Summary:
The position serves as an important part of the Technician team who specializes in the installation of commercial sprinkler systems. The role performs onsite emergency troubleshooting and repairs and identifies code and non-compliance issues. The position requires reliability, thoroughness, and strong attention to detail along with self-motivation and confidence. Since this role interfaces with FSF customers and helps to drive customer satisfaction, the Technician must display a friendly, customer-oriented temperament. Our technicians are expected to reflect the company's goal “to serve our customers with outstanding professionalism.”
Essential Duties and Responsibilities:
- Ensures customers are serviced to the highest level of satisfaction through quality service and met expectations prior to leaving the jobsite
- Conducts installation, modifications and repairs of fire sprinkler systems
- Performs troubleshooting, service, and repairs of sprinkler systems
- Identifies code violations and other non-compliant issues and recommends solutions
- Reads and understands inspection reports, product specification sheets, O&M manuals, drawing, blueprints, and fire codes
- Completes and produces reports (as needed) that are legible, accurate, and detailed; completes work orders and other documents accurately and on time
- Interacts professionally with customers, building engineers, property managers, and acts as an efficient team member within the department
- Uses a company provided service vehicle for work (if applicable) and keeps it well maintained and supplied with all parts, tools, and equipment; keeps the vehicle clean and organized with a complete inventory of tools and supplies
- Demonstrates excellent communication skills to receive and convey information clearly and effectively at all levels of the FSF organization
- Helps to identify continuous improvement solutions to promote efficiency
- Adheres to all company employment policies and safe practices, specifically CAL OSHA and safety measures related to work
- Performs other duties as assigned
Experience/Training/Education:
- High School Diploma
- 5 years of experience in this respective field
- Knowledge of NFPA13, 25, and CA Fire Code
- Valid Cal Fire Fitter Certification
- Safety training specific to the role
Job Type:
- Full-time, on-site, Monday - Friday
- 40 hours a week
Benefits:
- 401K/Roth Retirement Option with up to 4% Match, no vesting period
- Medical Insurance Paid for Employee
- Paid Time Off - 10 Days Accrued First Year
- Employee Assistance Program
- 7 to 8 Paid Holidays
- Option to add Dental and or Vision
- Optional Life Insurance
- FSA/HSA Program
About the Company:
Fire Safety First is a full-service fire protection company serving all of Southern California. We strive to deliver fire protection and life safety solutions that protect people and assets from harm so that our communities continue to prosper. We specialize in the installation, repair, testing, and inspection of fire sprinkler systems, fire alarm systems, fire extinguishers, backflow preventers, underground fire lines, and more. Our company is growing and looking for talented individuals to join us in our mission!
Fire Safety First is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional customer service. Each team member is expected to strive for excellence in all aspects of their work.
Additionally, Fire Safety First is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or an accommodation due to a disability is needed, please discuss with Human Resources and/or the hiring manager.