Financial Operations Project Manager - HouseWorks Home Care

About HouseWorks

Fueled by a real understanding of today’s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. 

Job Summary

We are seeking a highly skilled and experienced Financial Operations Project Manager to join our dynamic team. The Financial Operations Project Manager will play a crucial role in providing general oversight and coordination across the Financial Operations team.  The position assumes responsibility for continuous improvement in activities, operational projects, integration and implementation for the department and the organization. This position involves working closely with the VP of Financial Operations and other key stakeholders to ensure seamless project execution, process improvement, and successful delivery of strategic initiatives. The Financial Operations Project Manager will be responsible for driving efficiency, enhancing collaboration, and optimizing overall operational performance.

Essential Duties and Responsibilities

Project Management and Coordination:

• Collaborate with the VP of Financial Operations to define project objectives, scope, and deliverables.
• Develop and execute project plans, timelines, and resource allocation to achieve project goals.
• Coordinate cross-functional teams and stakeholders to ensure smooth project execution and timely delivery of outcomes.
• Monitor and track project progress, identifying potential risks and proactively implementing mitigation strategies.
• Provide regular updates to the VP of Financial Operations and other relevant stakeholders on project status, milestones, and performance metrics.

Departmental Oversight:

• Oversee and support the Financial Operations department in day-to-day activities and projects.
• Foster a collaborative and productive work environment, encouraging teamwork and knowledge sharing among departmental teams.
• Assess departmental performance and identify opportunities for improvement in processes, systems, and workflows.
• Ensure compliance with company policies, industry regulations, and quality standards within the Finance Operations department.

Continuous Process Improvement:

• Identify areas for operational improvement and efficiency enhancement across the Financial Operations department.
• Implement best practices and process optimization strategies to streamline operations and increase productivity.
• Monitor performance metrics and KPIs, utilizing data-driven insights to make informed decisions and drive continuous improvement efforts.

Relationship Management:

• Foster and maintain strong working relationships with internal and external stakeholders, ensuring effective communication and collaboration.
• Act as a liaison between the VP of Financial Operations and various external departments, facilitating information flow and promoting cross-functional understanding.

Additional Duties:

• Undertake other responsibilities and tasks as assigned by the VP of Financial Operations, adapting to the evolving needs of the organization.

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Detail-orientated, highly organized, ability to meet deadlines and multitask.
• Excellent analytical, logical thinking, and independent problem-solving skills. 
• Requires excellent verbal and written communication skills to effectively collect, analyze, format, validate and present information.
• Thorough understanding of project management principles and planning. 
• Advanced technical skill: Microsoft 360 office suite, Visio, PowerBI (a plus)
• Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry. 
• Ability to motivate groups of people to complete a project in a timely manner.

Physical Requirements and Working Environment 

• Prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times. 
• Willing to travel up to 50% of the time

Education and Experience 

• Bachelor’s degree required. MBA/MS, a plus
• At least three years of related finance, billing and/or payroll experience required. 
• Project Management experience, a plus

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
 

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents. Incumbents may perform other duties as assigned. In addition, all HouseWorks employees are expected to: 

• Promote teamwork and cooperative effort. 

• Help train and give guidance to other HouseWorks employees. 
• Maintain a clean, safe, and unobstructed work area. 
• Provide customers with the highest quality of products and service. 
• Understand and apply appropriate quality improvement processes. 

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.