Financial Customer Service Representative - Tailored Management

Position: Financial Customer Service Representative

Interview: In person 30minutes

Location: 680 West 10000 South, South Jordan, UT 84095

Set Up: Fully Remote for Training then transition to Hybrid.

Pay Rate: $21.99 per Hour

Contract Length: 6 Months Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need

Benefits: Paid Weekly, Health, Dental & Vision Benefits Available!

Target Start Date: *upon completion of new hire onboarding.

This is a great opportunity to join a leading financial and wealth management organization that offers room for growth and advancement!

Job Description

Preference for 1 of the following criteria:

• College Degree
• Previous contact center experience.

Responsibilities

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include client's Cash Management products and services, **** Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Skills

• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center.

Education and Other Requirements

• College Degree Preferred or High School Diploma.
• Experience in financial service center or Call center experience is required.
• Proficiency in Microsoft Word and Outlook programs.

Should you accept an offer for an opportunity, with this client, we do require a background check (7 years and active cases), fingerprinting which will include verifying your education and your employment history for the last 7 years. You may be required to provide documentation (copy of your diploma, W2's or Paystubs) to help us verify this information