Financial Call Center Representiave - TEKsystems

Job Description:

• Reviews transaction requests and authorizations. Processes transactions. Responsible for timely and accurate reconciliation of transactions. Maintains department processing standards in productivity and quality.

• Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues.

• Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.

• Works to learn and understand business processes and service requirements

• May communicate either verbally or in writing with clients

Additional Skills & Qualifications:

Ability to Navigate excel/strong computer skills

Proficient Math and Reading skills

Strong Analytical Abilities

Strong Customer Service Skills.

Strong administrative skills

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.