FINANCIAL ASSISTANT - Hard Rock Cafe

Overview

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit www.hardrock.com or shop.hardrock.com.

Responsibilities

The Financial Assistant now has a dual direct reporting line to the general manager and the Director of Accounting. All Financial Assistant’s employment decisions including hiring, review, & termination will be made jointly by the General Manager and the Director of Accounting. The General Manager remains the primary reporting line from an operational standpoint while the reporting line to corporate provides the Financial Assistant with a measure of independence regarding maintaining company policy within the Cafe.

Under a standardized format, the Financial Assistant performs specific, required duties in the Cafe related to Accounting, Payroll and Human Resources. In addition to those duties, the Financial Assistant has day-to-day oversight responsibility for the financial and administrative controls at the Cafe to include controls regarding Cash, Accounts Receivable, Inventory and Human Capital.

Responsible for maintaining and enforcing Cafe financial, Human Resources & Administrative controls per Company policy, to include:

• Performing steps from the Company audit program on a regular basis (observe Cafe safe count, test inventory, etc.) and reporting exceptions to the General Manager for corrective action in order to maintain Cafe compliance with Company policy.
• Ensuring that the hiring process for hourly employees is performed and documented in compliance with Company policy.
• Ensuring that the Cafe employee relations issues, public liability and worker’s compensation issues, and other potential liabilities are reported promptly to the General Manager and the appropriate Corporate contact in compliance with Company policy.
• Working as the liaison with Hard Rock auditors and external auditors during the audit visits. After completion of any audit, responsible for working with the General Manager to ensure that corrective action is taken on all audit exceptions to maintain compliance with applicable policies.

Responsible for specific financial and administrative duties within the Cafe, to include:

• Accurately entering invoices in a timely manner while ensuring that the proper approvals are documented per Company policy.
• Accurately entering new hires in a timely manner ensuring that the proper approvals are present per Company policy.
• Completing or reviewing the House Account reconciliation on a monthly basis, notifying the General Manager of any at-risk receivables and making sure that action is taken to collect payment.
• Ensuring that merchandise receipts are received in Radius in a timely manner prior to physical inventory counts.
• Maintaining files, per Company Policy, for personnel files, vendor invoices, Human Resources compliance files and other required filings.
• Present a professional image to employees, management and guests.
• Attend functions and meetings that are focused on the areas of the business that you will have administrative responsibility for work as a team, helping all employees to complete the required activities that provide a great guest experience and workplace
• Utilize programs designed to help Save the Planet.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, CERTIFICATIONS

• Minimum 2 years bookkeeping experience or equivalent.
• Working knowledge of Microsoft Excel and Word.

SKILLS

• Highly motivated, energetic and willing to learn.
• Ability to maintain confidentiality.
• Ability to use independent judgment and inititative.
• Ability to work with interruptions in a high-energy environment.
• Ability to process new information quickly.
• Strong organizational skills.
• Must possess strong communication and listening skills.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS

• Ability to move throughout the corporate office and Cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to make repeating movements of the arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ears.
• Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10
• Ability to turn or twist body parts in a circular motion.
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy envrionement.
• Ability to travel via auto or airplane for long periods of time.

Additional Details

Closing:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.  Hard Rock welcomes and encourages applications from people with disabilities. Consistent with the Americans with Disabilities Act (ADA), it is the policy of Hard Rock to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact a member of our Human Resources team.

Disclaimer 

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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